Medical Receptionist Community Health

Marissa Norwood

+1-760-***-**** Marissa,******@*******.*** Imperial, CA 92251

WORK EXPERIENCE

Medical Receptionist, Tariq Cardiovascular

November 2024 ~ Present

+ Coordinated patient scheduling to optimize appointment flow and enhance clinic efficiency.

+ Managed office administration tasks, ensuring smooth daily operations and adherence to protocols.

+ Facilitated effective patient communication, addressing inquiries and providing information to enhance patient experience.

+ Executed insurance verification processes to ensure coverage and streamline billing procedures.

Community Health Coordinator, Medzed

November 2022 - May 2024

+ Executed community outreach initiatives to enhance public awareness and engagement in health services.

+ Performed program evaluations to assess effectiveness and recommend improvements for health interventions.

+ Designed and implemented health programs aimed at promoting weliness and disease prevention.

+ Collaborated with community partners to strengthen resources and support for health initiatives.

+ Delivered health education sessions to empower individuals with knowledge about disease prevention and healthy living.

Receptionist, Ecrmc

July 2015 - March 2020

+ Welcomed visitors with professionalism and warmth, ensuring a positive first impression of the organization.

+ Answered phone calls promptly, addressing inquiries and directing calls to appropriate departments.

+ Provided accurate information to patients and visitors regarding services, policies, and procedures.

+ Scheduled appointments efficiently, coordinating with medical staff to optimize patient flow and service delivery.

+ Managed patient records meticulously, ensuring confidentiality and compliance with regulatory standards.

+ Maintained office supplies inventory by regularly assessing stock levels and placing timely orders to avoid shortages.

SKILLS

Ability To Multi Task, Communication Skills, Computer Literacy, Computer Proficiency, Detail Oriented, Electronic Health

Records, Highly Organized, Medical Office, Medical Records, Patience, Patient Call Backs, Patient Care, Phone Skills,

Receptionist, Team Work

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