Continued…
J.P. BATRA, MBA, MS (COMPUTER SCIENCE), BS (ELECTRICAL ENGINEERING)
Broomfield, CO 303-***-****
********@*****.*** https://www.linkedin.com/in/jpbatra FULL-TIME INTERIM CHIEF INFORMATION OFFICER (CIO) CTO BOARDS & CXOS ADVISOR Strategic and transformative CIO with CTO capabilities and 25+ years of experience leading modernization, innovation, and enterprise-wide transformation across mid-sized ($50OM – a few billion) and delivering executive- level results in Fortune 100–500 organizations. Known for aligning IT strategy with business goals to reduce costs, accelerate growth, and drive measurable enterprise value. Translates vision into execution across platform modernization, digital transformation, AI adoption and organizational change. Proven success in go-to-market acceleration, tech debt reduction, M&A execution, and AI- driven initiatives including GenAI governance and enterprise enablement. Brings diverse experience across regulated, unregulated, and public sector environments to inform and accelerate the next engagement. SKILLS
Leadership, IT Strategy, Execution Governance, Planning, KPIs Legal, Risk, Privacy
AI Strategy, Governance, Adoption Operational efficiency, Budgets Change management
Workflow Automation, Compliance
Commercial Mindset, Optimization
Initiatives Prioritization, Budgets
Cross-functional Collaboration
Board and CXO Advisory
Operational Excellence
Portfolio optimization
Commercial Mindset
Exit and M&A Planning
EXPERTISE
Platform Modernization, Tech Debt
Product Development, Architecture
Digital Transformation, Scaling
Agile, SAFe, SDLC, CICD
SaaS, Mobile, Platforms
AI, Gen AI, BI/Analytics
Continuous Process Improvement Data, cleanup, Data Lakes Cybersecurity, Risk
M&A, Carve-out, Divestiture
Program & Project Management
Vendor Optimization, Outsourcing
Infrastructure, Networks, Telco
Micro services, Software, APIs
MSP, MSSP, License, Contracts
AI, and Systems Integration
Hybrid Cloud, AWS, Azure
DevOps, DevSecOps
Conventional and modern technology stacks leveraged. Relevancy-based accomplishments:
As CIO for multiple mid-sized enterprises; led digital transformation, platform modernization, M&A execution, and integration initiatives across private and public companies.
Drove structured innovation and emerging technology adoption (AI, Gen AI, Computer Vision AI, AI/ML, AR/VR, IoT) across multiple industries linking pilots to ROI, governance, and scalable execution.
Transitioned from CTO consultant to full-time CIO at Northstar Exchange; accelerated multi-market launches by 70%, scaled B2B operations, and contributed to successful acquisition by a publicly traded company.
CIO Consultant to $700M Media/Telecom company; stabilized the Order-to-Cash platform, reduced tech debt by 30%, and improved revenue flow.
Transformed IT service delivery for 17 State Agencies; increased customer satisfaction by 30%, implemented GenAI governance, and ensured HIPAA, PCI, and CJIS compliance.
Advised the Board of a global SaaS company on IT org design, cloud strategy, tech debt reduction, and application modernization—enabling renewed growth and value delivery.
Directed cybersecurity and infrastructure modernization for a Fortune 500 Facilities Management company improving cyber posture, reducing insurance costs, and aligning IAM and GRC across global operations.
Directed AI adoption and governance across enterprise and public sector organizations. Operationalized GenAI frameworks to enable responsible automation at scale. J.P. Batra, MBA, MS (Computer Science) • Page 2
Held CEO/CTO/CPO-equivalent responsibility as Director of E-Commerce for a high-volume industry platform; led product, tech, and partnership scale up, delivering $300MM+ in growth, shifting broadband market share, and setting industry direction.
Fortune 500 digital and cybersecurity experience enhanced CIO readiness driving cloud modernization, cost efficiency, and resilience across regulated industries. PROFESSIONAL EXPERIENCE
Blue River International, Inc., Greater Denver Area, CO – 2006 to present Chief Information Officer (CIO) with CTO Capabilities Operate as full-time, interim, and advisory executive across mid-sized to large companies, including public sector and Fortune 500 enterprises. Lead digital transformation, platform modernization, AI adoption, cybersecurity, and organizational strategy to deliver scalable growth and operational resilience. Relevancy-based projects include:
Strategy, Operations, and Governance: IT Services Delivery, Generative AI – OIT, State of Colorado Led transformation across OIT, the State’s central IT provider and governance authority for 17 Agencies. Modernized service delivery, infrastructure, AI adoption, and cybersecurity standards while embedding cross-agency alignment and compliance alignment.
• Improved IT service delivery by simplifying offerings and establishing cross-agency governance. This enhanced transparency and collaboration, resulting in a 30 percent improvement in customer satisfaction.
• Improved operational efficiency by 20 percent through DevOps realignment and hybrid delivery team structures. Reduced support costs and improved delivery across SaaS and on-prem platforms.
• Designed and operationalized the State’s GenAI governance and proof-of-concept and risk-optimized AI operationalization framework. Enabled 17 Agencies to adopt GenAI responsibly for citizen-facing innovation. Contributed to the State’s AI Bill in partnership with Government Affairs.
• Executed full IAM transformation, including Active Directory cleanup, infrastructure and workflow optimization, and scaling of engineering and support resources. Reduced IT support costs and cut trouble ticket volume by 60 percent.
• Advised on multi-cloud and data strategy using Snowflake and Data Lakes to eliminate data silos, improve interoperability, and enhance service delivery.
• Developed the State’s Digital Identity strategy to enable secure, seamless resident services and reduce fraud. Strategic Technology Advisor, Board of Directors (BOD): SaaS Company (Large Capital Company’s Portfolio) Engaged by the Board of Directors to assess a distressed SaaS portfolio company and advise CXO leadership on stabilization, technology direction, and long-term value creation. Helped resolve executive and board misalignment and delivered a clear strategic plan to revitalize performance after several years of stagnation. Operated in a near-operational capacity while maintaining board-level oversight.
• Advised on cloud strategy, cloud spend analysis, vendor selection, and optimization to reduce costs and improve scalability.
• Recommended MSP selection and legacy infrastructure refresh, including switches, routers, servers, and core systems.
• Delivered IT organization and hiring recommendations that enhanced execution capacity and leadership alignment.
• Provided AI and emerging tech positioning to support future market opportunities and strategic differentiation. Chief Technology Officer – Construction News Network (CNNX) Brought in as consulting CTO and strategic advisor to assess platform scalability, technology organization readiness, and delivery structure. Advised the CEO and Board on transforming CNNX into a national multi- market platform. Delivered recommendations on cloud migration, legacy risk remediation, outsourced development strategy, and IT operating model. This engagement built the trust and strategic alignment that led J.P. Batra, MBA, MS • Page 3
to a full-time CIO role following the company's rebranding as Northstar Exchange. CIO– Digital Transformation Northstar Exchange, B2B Platform (Formerly CNNX) Recruited post-rebrand to lead full-scale IT and technology transformation. Overhauled the legacy B2B platform, modernized infrastructure, and scaled delivery operations. Contributed to the company’s successful acquisition by a publicly traded firm.
• Led platform transformation by shifting from single-market releases on a 45-day cycle to simultaneous multi- market launches. Cut time-to-market by 70 percent, retired technical debt, and accelerated growth.
• Built the technology department, DevOps function, and governance structure to support scalability, cost control, and secure commercial growth.
• Stabilized the legacy platform to ensure client continuity while modernizing systems and delivery. Converted paper-based workflows to fully digital engagement.
Increased platform usage by 50 percent, enabled 100 percent faster deployments, and reduced IT spending by 22 percent. Structured the full lifecycle across product, infrastructure, and application development.
Directed the redesign of UI and UX to improve customer experience and increase adoption across customers.
Modernized infrastructure by migrating from legacy environments to co-located data centers, retaining one site as a hot standby to ensure redundancy. Upgraded servers, storage, and systems while optimizing IT spend and vendor agreements.
Upgraded telecom, IT support, and help desk operations to improve service quality and customer satisfaction.
• Leveraged MSPs and outsourced development partners to extend capacity. Standardized scalable, repeatable processes using industry best practices.
CIO Consultant ~$1B Media / Telecom B2B/B2C Company – IT, and Platform stabilization (Dex Online competitor) Recruited by the CIO to stabilize core technology operations and modernize revenue-generating platforms. Took ownership of 50% of IT including IT support, product engineering, cloud services, and platform operations.
Stabilized the core Order-to-Cash platform, reducing incidents by 30% and improving platform reliability and revenue capture.
• Reduced IT operations spend by 15 percent by rebuilding QA, IT support, and delivery functions. Freed teams to focus on feature delivery and business value.
• Partnered on vendor selection, and migration planning to reduce hosting costs and improve system performance.
• Defined digital transition roadmap to move from print-based operations to cloud hosted B2B/B2C platform. Cybersecurity Infrastructure implementations – Fortune 500 Facilities Management Company Recognized across the enterprise for cybersecurity leadership and transformation while reporting into the CISO office. Drove core cybersecurity initiatives including IAM, threat management, and firewall infrastructure, influencing enterprise-wide controls and reducing cyber risk exposure.
• Led transformation of the enterprise TVM program from a tactical toolset to a strategic capability, reducing exposure and saving over $500K in cyber insurance costs.
• Delivered a zero-downtime firewall cutover supporting 90 percent of F500 clients.
• Spearheaded IAM transformation from program launch through implementation enabling business growth.
• Named to the CSO50 list for contributions to Digital Identity innovation. EDUCATION
MBA, University of Phoenix, Denver Campus, CO.
MS, Computer Science, University of Denver, Denver, CO. BS, Electrical Engineering, University of New Delhi, India. Certifications: eCommerce Strategies, ITIL v3 Foundation, Healthcare IT, PMP Certified, SAFe trained. See attached supplement for conference presentations and publications. J.P. Batra, MBA, MS (Computer Science) • Page 4
THOUGHT LEADERSHIP AND CONFERENCE PRESENTATIONS
Boards and Executive Forums
Private Director’s Association (PDA): AI Ready Boards: Essential Insights for Navigating the AI Revolution.
PDA: Cybersecurity Governance: Every Board Member’s Responsibility.
Rocky Mountain Technology Summit - “Leveraging Gen AI for Competitive Advantage”.
Executive Conference: Leading Boldly and Authentically in a Time of Extreme.
Board Education: Emerging Tech and Blockchain — Board of Directors, Large National Non-Profit Healthcare.
Slated for 2025:
o Resilient Critical Infrastructure: Planning for Complex Disruptions, and o Executive Panel: Enterprise 2030 – Navigating the Innovation and Invention Supercycle. AI & Emerging Technology Thought Leadership
Risk to Resilience: AI risk management for leadership in the semiconductor industry.
Growth Strategy: Explainable AI can increase your competitive advantage.
Addressing AI Bias and Transparency.
From Chaos to Coherence: Build a Gen AI Innovation Ecosystem. Product Innovation & Emerging Tech Panels
Executive Panel: New Technologies Fueling Big Opportunities — AI, ML, Blockchain, IoT Integration.
Executive Panel Moderator: Reimagine and Reinvent Customer-Centric Organizations in Disruptive Times.
Executive Panel: New Technologies Driving Speed to Market and Competitive Advantage.
Blockchain and Product Innovation — Leeds School of Business, University of Colorado, Boulder.
Introducing Blockchain Mindfully — IT Summit.
Blockchain Demystified and Its Transformational Impact — Colorado IT Symposium.
IoT — Adopt or Perish! — SIM Next Colorado Chapter.
Machine Learning, Artificial Intelligence (AI), and Big Data — Colorado IT Symposium (Panel with Accenture AI Lead, Hitachi CTO, JP Batra, 2017).