Business Analyst Information Technology
Resume:
Kedar Bhalkiker,
Senior Business Analyst
Camp Hill,
USA,
****************@*****.***
SUMMARY Determined Senior Business Analyst with 7 years of experience in business analysis and quality assurance across diverse projects. Skilled in automation testing, requirement gathering, and functional documentation, showcased by success in reducing manual testing efforts through ServiceNow automation. Proficient in agile methodologies and stakeholder management, contributing to impactful software development initiatives. Unique ability to bridge gaps between technical and non-technical teams to drive project success and enhance operational efficiency.
CERTIFICATIONS
Certified Business Analysis Professional (CBAP), International Institute of Business Analysis.
WORK EXPERIENCE
01/2023 – Present Business / Quality Analyst, Pennsylvania Turnpike Commission
Harrisburg, USA
Collaborated as a vital team member on a project leveraging a diverse range of business processes while executing significant regression testing efforts.
Engineered automation test scripts using ServiceNow Automated Test Framework (ATF) to minimize manual testing requirements. Facilitated training and knowledge transfer sessions throughout the engagement to ensure team competency.
01/2020 – 12/2022 Quality Analyst, SERIS 2.0 Modernization Harrisburg, USA Revamped the existing SERS 1.0 system by transitioning it from Oracle forms to a Java and J2EE web-based application, enhancing usability and performance.
Evaluated and scrutinized requirements from the Enterprise Architect to ensure alignment with project objectives.
Executed comprehensive testing types, including System, Functional, and Regression Testing, ensuring software quality.
12/2017 – 01/2019 Functional / Quality Analyst, Deloitte Consulting Mechanicsburg, USA Orchestrated Requirement Gathering Sessions for custom development initiatives to capture critical business needs.
Formulated and maintained comprehensive requirements and functional design documentation, ensuring clear communication across teams. Supported acceptance testing efforts to confirm that developed software meets project goals and stakeholder expectations.
01/2017 – 11/2017 Programmer Analyst, Pennsylvania Department of Labor & Industry
Harrisburg, USA
Implemented agile methodology and formulated documentation strategies for effective project management.
Gathered requirements from various business areas and created detailed requirement specification artifacts to support development. Tracked and maintained stakeholders' requests utilizing the Unified Change Management tool for transparency and accountability. 09/2016 – 12/2016 System Analyst, Ignis Technology Solutions Pennsylvania, USA Gathered and documented comprehensive business requirements to guide development efforts.
Facilitated Joint Application Development (JAD) sessions with management and relevant stakeholders to gather insights and feedback. Conducted System Integration testing and User Acceptance Testing to ensure software reliability and user satisfaction. 09/2015 – 09/2016 System Analyst, Tek and Company Alpharetta, USA Engaged with stakeholders to gather detailed business requirements and document them effectively.
Planned and defined system requirements utilizing UML methodologies for clarity and precision.
Executed System Integration testing and developed test cases and test scripts to validate system functionality.
EDUCATION
2013 – 2015 Wright State University
M.S., Electrical Engineering
Dayton, USA
2008 – 2012 Jawaharlal Nehru Technological University Bachelor of Technology, Electrical Engineering
Hyderabad, India
SKILLS Business Process Flow Business Process Modeling Business change management Business Process Re-engineering Software Development Life Cycle
(SDLC) methodologies
Agile
Waterfall RUP
XP Data Analysis
Data Mapping Data Modeling
SQL Server Oracle
HTML CSS
XML JavaScript
Communicating requirements Gathering Functional/Technical Requirements
Creating project initiation documents Conducting meetings Effective communication Problem-solving
Client relationship management
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