Program Manager Business Analyst

Otis Wilson Jr.

Senior Consultant Clearance: Secret *.********@*****.*** 240-***-**** Maryland LinkedIn Home Education and Certification

Morgan State University - Earl Grave School of Business and Management – B.S. Business Administration Scrum Alliance – Certified Scrum Master

Experience

Senior Consultant Business Analyst Level III Teracore, LLC. Aug. 2021 – May 2025

• Performed as the Deputy Program Manager, and 18 months as Program Manager for the Financial Systems Modernization (FSM) Program Management OZice (PMO) as a subcontractor

• Collaborating with cross-functional teams within the PMO and program to develop plans, monitor and deliver work products, and ensuring the proper resources are provided

• Providing subject matter expertise, managerial support, and training to Client and junior members

• Delivering predictive analysis, presentations, and program documents to team and Client

• Documents and updates federal financial management business processes, standard operating procedures, and desktop guides to ensure compliance with government laws and regulations

• Supporting Client through internal controls audit, and external audits to ensure compliance which in turn increased Client’s external audit score

• Guiding Leadership and Stakeholders through Analyze and Select (System Discovery) phase of systems modernization eZort

• Identifying Stakeholders that will be immediately impacted by the new solution

• Ensuring key performance indicators are identified and accounted for in the approved functional or operational requirements documentation

• Responsible for the delivery of all work products, SELC and ALF program documentation, team’s personnel, status reporting, and execution of statement of work

• Completes status reports, scheduling, plans activities, and identifies best practices

• Delivering support to business development team to respond to RFP, RFI, RFQ

• Duties performed as Crisis1 Management Consultant continue in Teracore Senior Consultant role Management Consultant Financial Business Analyst Level III Crisis1, LLC. Oct. 2016 – Aug. 2021

• Performed as the Deputy Program Manager, and temporary Program Manager for the FSM PMO as a subcontractor

• Determined best course of action to prepare Clients for selected enterprise resource planning system (ERP SAP 4HANA)

• Led Change Management and Business Process Reengineering integrated product team for DHS Cube Program

• Modified As-Is processes to align with To-Be processes provided in the new solution to create an interim state of business processes to ease Client’s transition to the new solution (SAP 4HANA)

• Identified redundant steps within invoice processing, reimbursable agreements, budgeting, forecasting, recording, reporting, acquisition, and disposal business workflows and recommended automation or removal to help streamline each process

• Developed business process diagrams using BPMN2.0 language for system architects

• Developed user stories, workflows, and business cases for training and requirements gathering

• Developed systems view diagram that outlined the flow of data within the Directorate

• Made real time decisions that allowed time to review and approve group decisions by Client

• Provided strategic insight to Company Ownership and business development team

• Operated, assigned tasks, and prioritized responsibilities under minimum supervision and with minimum support

• Provided content, strategic angles, performed reviews, and participated on gold team business development proposal writing teams

Financial Analyst Business Process Analyst Teracore, LLC. Sept. 2014 – Sept. 2016

• Guided Client and Stakeholders through Discovery phase of systems modernization eZort

• Performed detailed reoccurring analysis on accounts, functions, and processes established by the Directorate and Branch to ensure consistency and eZiciency remained priority mission

• Established new and streamlined business processes to increase team productivity and output

• Querying and reporting from federal asset, budget, financial, and procurement system

• Collected and monitored overdue reimbursable accounts, interagency agreements, and invoices

• Identified business and financial trends to determine Directorate next steps and actions

• Used GAAP to help prepare financial reports for annual internal controls audits Document and Asset Management Analyst C.A.C.I. July 2009 – Sept. 2014

• Coordinated after hour deliveries, oZice moves, and building improvements

• Entered and monitored requests and proposals for multiple government buildings using the division Asset Management System

• Completed routine and ad-hoc inspections of identified for retirement and retired federal records

• Completed annual inspections of furniture, government furnished equipment, and working space

• Represented the Customer and Client when unable to attend or make on spot decisions

• Supported 300 Civil Rights attorneys by creating and maintaining complex archival structures Transferrable Skills

• Delivering program briefs, artifacts, updates, and reports for the C-Suite and Executives

• Plans, directs, and coordinates project activities and work break down structures

• Advanced proficiency in Microsoft OZice to include Access, OneNote, Planner, Publisher, Visio

• Proficient in OZice Suite software: Access, Co-Pilot, Power BI, Project, Teams,

• Completed ADKAR, PMI AGILE, PMBOK, Tableau and Introduction to SQL training courses

• Delivers process improvement recommendations that increases eZiciency

• Ability to identify, and provide solutions to solve program, personal or task conflicts or problems

• Proficient in requirements gathering, data cleansing and analysis, work force assessments, as well as risk management and mitigation strategies

• Extensive background in executing change management activities such as business process reengineering, change readiness assessment, program communications, stakeholder engagement, trainings, and user acceptance training

• Completing individual performance reviews, identifying and recommending areas of professional growth for self, company, and team members

• Reading, reporting, and querying systems and tools such as: JIRA, ORBUS, Power BI, and Tableau

• Ability to adapt to new environments, tools, software or customers Awards

• 2020 DHS S&T Contractor of the Year: Completing Task Previously Unachievable

• 2019 Crisis1, LLC. Employee of the Year

• 2011 DOJ Contractor Support Award: Outstanding Performance

* References for character, role, position, skill, or award can be provided upon request. *

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