Patient Care Medical Records
Resume:
Johana Soto
**** ***********, *******, ***** ***** · 561-***-**** · *******@*****.***
Professional Summary
Dedicated and compassionate healthcare professional with over 29 years of experience in medical records, patient care, injections, triage, assisting in procedures and surgeries, and administrative operations. Currently serving as Center Team Lead at CareATC in Denison, TX. Proven leader with a track record of streamlining clinic operations while maintaining exceptional patient care. Bilingual in English and Spanish with strong communication, organizational, and time management skills.
Experience
Center Team Lead
CareATC - Denison, TX
February 2024 - Present
- Lead day-to-day clinic operations, overseeing staff coordination and patient flow
- Provide direct patient care including triage, vitals, and injections
- Assist with procedures and ensure clinic protocols are followed
- Manage scheduling, inventory, and administrative tasks
- Serve as liaison between patients, staff, and providers to ensure high-quality service Medical Records Specialist / Patient Services
Gardens Cosmetics - Palm Beach Gardens, FL
April 2013 - March 2023
- Maintained and retrieved patient files for scheduled appointments
- Handled patient records, correspondence, and legal documentation
- Managed patient scheduling and lab result distribution to physicians
- Assisted with phone communications, faxing, and document photocopying
- Handled sensitive/confidential information with discretion Medical Records Clerk / Registered Medical Assistant Palm Beach Cardiology - Palm Beach Gardens, FL
January 2000 - April 2013
- Managed medical records and facilitated timely access for appointments
- Took medical histories, vitals, and prepared patients for examinations
- Administered injections and performed triage duties
- Assisted physicians during examinations, procedures, and minor surgeries
- Collected lab specimens and conducted basic lab tests
- Scheduled appointments, handled multi-line phones, and managed front-desk tasks
- Educated patients on medications and special diets Skills
Bilingual: English & Spanish
Injections & Vitals
Patient Triage & Care
Procedure & Surgery Assistance
Medical Records Management
Appointment Scheduling
Phone Communication
EMR & Office Software
Leadership & Clinic Operations
Johana Soto
913 Rice Street, Denison, Texas 75020 · 561-***-**** · *******@*****.*** Strong Verbal Communication
Time Management & Organization
Emotional Intelligence
Certification
Certified Clinical Medical Assistant (CCMA)
Johana Soto
913 Rice Street, Denison, Texas 75020 · 561-***-**** · *******@*****.*** Johana Soto
913 Rice Street
Denison, Texas 75020
*******@*****.***
April 17, 2025
Hiring Manager
[Clinic or Organization Name]
[Address Line 1]
[City, State ZIP]
Dear Hiring Manager,
I am writing to express my interest in the medical assistant or clinic administration position at your facility. With more than 29 years of experience in healthcare and my current role as Center Team Lead at CareATC in Denison, Texas, I bring a strong combination of hands-on patient care and administrative expertise that aligns perfectly with your organization's needs.
At CareATC, I lead daily operations while also supporting direct patient care including triage, vitals, and procedural assistance. Prior to this, I held long-standing roles in both clinical and records management positions, providing compassionate, efficient service to patients and teams alike. My experience includes injections, surgery support, scheduling, medical records, and phone handling - all essential skills for a smooth-running healthcare environment. I'm a Certified Clinical Medical Assistant and fluent in English and Spanish, which allows me to serve diverse communities effectively. I am excited at the possibility of bringing my experience and passion for quality care to your team.
Thank you for considering my application. I would welcome the opportunity to discuss how I can contribute to your continued success.
Sincerely,
Johana Soto
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