Customer Service Data Entry

ZHANE' BUTLER

Remote Customer Service & Data Entry

862-***-****

***********@*****.***

Lawrenceville, Georgia

Objective

Reliable and detail-driven professional seeking a remote position in customer service or data entry. Known for strong communication, a solid work ethic, and the ability to adapt quickly to new systems and processes in fast-paced environments.

Skills & Abilities

- Proficient with Microsoft Office, Google Workspace, and data entry systems

- Fast and accurate typing (60+ WPM)

- Strong customer service and communication skills

- Experienced with patient support, menu systems, and hospitality services

- Knowledge of food safety, data handling, and documentation procedures

- Comfortable with remote tools (Zoom, Teams, Slack)

- Organized, dependable, and goal-oriented

Experience

Dietary Aide

MeSun Health Services – Lawrenceville, GA Feb 2023 – May 2023

- Prepared and delivered customized meals based on dietary needs

- Maintained food quality standards and patient satisfaction

- Supported team communication and order coordination

- Interact with guest/Customer Service

Sushi Chef / Team Lead

Kikka Sushi – Paramus, NJ Mar 2022 – Sept 2022

- Oversaw team operations, food prep, and customer orders

- Trained new team members on service and safety standards

- Ensured efficient kitchen workflow and product presentation

Dietary Aide

CareOne – Teaneck, NJ Dec 2019 – Sept 2022

- Managed dietary information and updated internal systems

- Created personalized menus and handled meal distribution

- Answered calls, added patient info, and supported team tasks

Cashier / Cook / Front End

Shake Shack – Paramus, NJ Oct 2019 – Nov 2019

- Operated registers, prepared food, and ensured dining area cleanliness

- Delivered prompt and friendly guest service

Sushi Chef

Kikka Sushi – Paramus, NJ 2014 – 2018

- Prepared fresh sushi, managed inventory, and handled deliveries

- Focused on customer satisfaction, sanitation, and presentation

Cashier / Customer Service

Burger King – Paterson, NJ 2013 – 2014

- Processed payments, maintained cleanliness, and ensured guest satisfaction

Education

Southern New Hampshire University

Business Administration – In Progress

September 2023 – Present

Passaic County Community College

Culinary Arts

September 2018 – July 2019

Communication

Professional and clear communicator with experience handling customer inquiries, documenting information, and assisting with internal processes. Known for patience, active listening, and follow-through.

Leadership

Demonstrated leadership by training new staff, maintaining team coordination, and ensuring work quality in kitchen and service environments.

Certifications & Licenses

- ServSafe Certification

- Food Handler Certification

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