Customer Service Children's

Habiba Mcmoore

346-***-**** *************@*****.*** Houston, TX 77094

SUMMARY

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Careful Babysitter attentive to children's needs and parents' desires. Delivers optimum childcare focused on good schedules, appropriate nutrition and adequate exercise.

SKILLS

Customer Assistance

ID Verification

Customer Service

Issue Resolution

Daily Reporting

Behavior Monitoring

Schedule Management

EXPERIENCE

Cashier, Spring Creek BBQ, May 2022-December 2023

Houston, TX

Performed other duties as assigned by management.

Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Adhered to company initiatives and achieved established goals. Verified that customers were of legal age to purchase alcohol or tobacco products. Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Issued receipts, refunds, credits or change due to customers. Helped customers find specific products, answered questions, and offered product advice. Trained new team members in cash register operation, stock procedures, and customer services.

Directed trash removal and sanitation procedures to keep aisles and register area organized. Provided excellent customer service while promoting loyalty programs to increase sales potential.

Kept check-out areas clean, organized and well-stocked to maintain attractive store. Collected payments and provided accurate change.

Maintained work area and kept cash drawer organized. Learned roles of other departments to provide coverage and keep store operational. Checked personal identifications during alcohol and tobacco sales. Adhered to social distancing protocols and wore mask or face shield. Babysitter, Aramide Ferguson, January 2020-August 2022 New York, NY

Maintaining a positive attitude while being patient and understanding with the children. Assisted with behavior management and positive reinforcement strategies for students with autism.

Established behavioral modification goals and assessed progress toward goals. Took children to and from school and extra-curricular activities. Balanced schedules to promote optimal rest, play and educational periods. Led hands-on activities consistent with child's interests and skills. Provided direct-care services for children of varying ages. Read stories and played alphabet games to promote early literacy. Engaging in age-appropriate activities like reading stories or playing games. Cared for children of various ages and assisted with feeding, dressing and daily activities. Instructing children in basic hygiene practices such as brushing teeth or washing hands. Removed hazards and developed appropriate boundaries and rules to create safe environment for children.

Providing a safe environment for children to explore their curiosity and creativity. Organizing playdates with other children and providing supervision during outdoor activities. Enforced rules to teach good manners and maintain safe environment. Minimized TV and mobile device time by engaging children with games and physical books. EDUCATION AND TRAINING

GED

Taylor High School, Houston TX December 2023

ACTIVITIES AND HONORS

Reading

Camping

Research

ACCOMPLISHMENTS

Athletic Accomplishments

LANGUAGES

English:

Professional

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