Property Manager Account Executive

Quiana Fairfax Experienced Property

Management Professional

Experience

Inventory Acquisition Account Executive Nelson Connects, Durham, NC FEB '23 - FEB '25

Property Manager GVA, Chapel Hill, NC

JUN '22 - DEC '22

919- 943-8452 ********@*****.*** Graham, NC 27253-8945 With over 10 years of administrative and client-centered experience, I am a self-starting, quality-focused candidate dedicated to creating positive experiences in every professional interaction. My goal is to utilize my skills to establish collaborative organizational partnerships that deliver exceptional client services and support. I value professional opportunities that foster leadership growth and development. As an experienced sales professional, I have a proven ability to drive revenue growth and build lasting client relationships. My strong focus on team collaboration and achieving results allows me to adapt seamlessly to changing needs. I am confident in my ability to contribute to the success of any organization. Company Overview: Google Fiber Provided by Nelson Connects - Durham, NC February 2023-July 2023 started off as a ROE sales rep and signed 886 units, 122% to target with Google Fiber.

July 2023 transitioned to a ROE partner facing role alongside ROE sales rep. Assisted with signing communities under 50 units.

October 2023 hosted the first launch event obtaining 19 signups. Averaged 2-4 launch events a month up until May 2024 averaging 2-12 sign ups per event with Google Fiber. Boosted client satisfaction by developing and maintaining strong relationships through effective communication

Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently Utilized prospecting to obtain new communities to bring Fiber and grow the business Aid in building and maintaining the sales pipeline Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients

Negotiated contracts successfully, securing favorable terms for both the company and clients Utilizing spreadsheets to organize projects, communication with partners and scheduling launch events for HOA communities

Present processes and product benefits to ownership companies, property managers, homeowner boards and commercial owners via Lunch and Learns

Utilizing penetration rates after Fiber installation for sign up success rate reports Aid in implementing team strategies for new market trends and data for current and upcoming year Proficient in Salesforce to qualify new and existing leads, track sales targets and customer data Provide marketing materials and swag to community and sales managers(quarterly) on an as needed basis Working with Greenfield (joint trench/SFU focused) communities (new builds) to ensure fiber installation is active for customers and co-hosting homeowner events Assistant Property Manager Fairfax Realty, Inc, Durham, NC MAY '16 - JUN '22

Education

Colorado Christian University

EXPECTED GRADUATION 2027

Bachelor's Degree in Human Resources Management Candidate Skills

CRM software expertise Operations Management Client Centered and Relationship Building Self Starter Intermediate Salesforce Proficiency Prospecting Intermediate Spanish Proficiency Occupational Licenses Certificates And Training

Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes

Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards

Completed final move-out walk-throughs with tenants to identify required repairs Organized community events to foster positive relationships between tenants and build a sense of community within the property

Ensured that occupancy stayed at 90%, creating weekly plans to maintain Tracked delinquency weekly and prepare reports

Proficient in Yardi, Resman, Appfolio, and Rent Ready Provided support for the daily operations of property management by performing administrative tasks, organizing property viewings and handling resident relations Responsible for inspecting property conditions and coordinating maintenance work Served as a liaison to current and potential tenants on behalf of property owners and management Aid in operations development and management

Partnered with Housing Authorities and Voucher programs (section 8, etc) Managed complete remodel of SFU and MDU

Transaction coordination for owners/investors who wanted to sell and buy properties Aided in the growth of owner/investor's portfolio

Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services Served as a liaison in the court room during eviction proceedings, recovering property for delinquent tenants Processed security deposit refunds

Reduced vacancy rates through targeted marketing efforts like hosting open houses and leveraging social media platforms

None Specified

Contact this candidate