Social Media Sales Manager

JOSE E. “ITO” AVILES-ELROD II

**** ***** ***** ***, *******, FL, 32771 573-***-**** *********@***.*** PROFILE

I am an entrepreneur and accomplished management professional with a proven track record of success in leading high- performance teams. Over 10 years of experience in various management roles, demonstrating a keen ability to drive operational excellence, foster team collaboration, and deliver tangible results. EXPERIENCE

SALES MANAGER, CAUHZ CLOTHING; REMOTE — 2014-PRESENT

Manage daily financial reporting requirements

Drive repeat business through local grassroots networking and data capturing

Conducted local and online research for company spotlights and partnerships

Product management and ordering for clothing and accessories

Oversee social media for strategic cross-platform branding ASSISTANT MANAGER, DTLR, ZUMIEZ, FINISH LINE; COLUMBIA, MO & SANFORD, FL — OCT 2016-NOV 2023

Train & Coach staff to ensure a consistent performance and knowledge base of company SOPs and elite product knowledge

Helped develop, maintain, and schedule staff. Managed and supervised the activities of staff.

Store leader handling escalations. Received and resolved customer incidents and complaints

Strive for customer and team member satisfaction in all respects to ensure a customer-friendly environment

Exceed personal sales volume and KPI Goals

LAB TECHNICIAN, HORTON ANIMAL HOSPITAL; COLUMBIA, MO — JAN 2016-DEC 2016

Maintains and calibrates instruments daily to ensure their accurate and consistent operations

Assists clinical laboratory staff with test submission requirements, methodology, and results interpretation

Help maintain and care for animals in the hospital (nail trim, baths, walking, cleaning quarters)

Collect stool, urine, and blood samples for analysis

Helped with the euthanasia of animals, as well as prepped carcasses for freezing and cremation SALES ASSOCIATE, BEST BUY, CHAMPS SPORTS; COLUMBIA, MO — OCT 2013-DEC 2015

Assist guests with the best solutions and selections as possible

Maintain the look and appeal of the store aesthetic; stocking; inventory

Cash management; process and ship orders

EDUCATION

CENTRAL METHODIST UNIVERSITY — BACHELOR OF ARTS BUSINESS & BIOLOGY 2017 MOBERLY AREA COMMUNITY COLLEGE - ASSOCIATE OF ARTS GENERAL STUDIES, 2013 SKILLS

Conflict Management Tech Savvy Leadership Skills

Website Management Customer Service Oriented Team Building Social Media Management Sales & Marketing Background Entrepreneurship

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