Systems Administrator Information Security

Travis Johnson System Security Certified Practitioner (in progress),

Upper Marlboro, MD 20772 ************@*****.*** 240-***-**** LinkedIn

Profile Summary

Dynamic Systems Administrator with extensive experience in systems administration, troubleshooting, design, and implementation across diverse organizations. Currently transitioning into cybersecurity with a focus on Governance, Risk, and Compliance (GRC). Seeking to leverage superior technical expertise, analytical intelligence, critical thinking, communication, leadership, and interpersonal skills to excel in a cybersecurity role. Proficient in regulatory compliance and governance policies, IT auditing, and general controls, with a strong background in strategic planning, disaster recovery, and backup management.

Expertise includes knowledge of regulatory standards and frameworks such as GDPR, HIPAA, SOX, CCPA, NIST, SOC2, ISO 27001, and CSF. Strong skills in identity and access management, strategic risk management solutions, cybersecurity, information security, and incident response and management. Dedicated to developing expert solutions to drive technological innovation and ensure company growth while maintaining compliance and security.

Core Proficiencies

• Team Building & Performance Improvement

• Client Relationship Management

• Regulatory Compliance & Governance Policies

• Business Continuity Plan & Business Impact Analysis

• IT Auditing & General Controls

• Strategic Planning & Roadmap Development

• Disaster Recovery & Backup Management

• Regulatory standards & Frameworks

(GDPR, HIPAA, SOX, CCPA, NIST, SOC2, ISO 27001, CSF)

• Physical & Logical Security

• Identity & Access Management

• Strategic Risk Management Solutions

• Cybersecurity & Information Security

• Incident Response & Management

Professional History

Bench Operator

Northrop Grumman, Linthicum Heights, MD

March 2024 – August 2024

• Record and report production including output downtime and material usage

• Assist and setup equipment for space mobiles and calibration of equipment

• Update production using Atlassian, Python and Matlab

• Collect and document test data using Confluence

• Follow safety protocols ensure a safe working environment

• Perform minor repairs working with the payload and other hardware issues to the space mobiles

• I was able to work with CentOS which is a version of Red hat

• Was able to work with arch Linux which will allow clients to to have full control

• Work with netstat

• I was able to work with vmware data center

• Worked Tier III HP Blade Servers

• Worked with Microsoft Server 2016

• I was able to work head up and design modules using blended learning that combines online with in-person workshops

• The modules that were created were user friendly which included manuals videos and interactive guides to enhances user’s experience

• I was also able to instruct them about the legal side and safety protocols through learning

• I was able to perform patches on the servers for bugs and packages patches such as apt and yum

Senior Systems Administrator

Peraton Chantilly Va

January 2023 – March 2024

• Provided comprehensive IT technical support services to ensure seamless operation across the organization.

• Conducted regular software patching and updates to maintain system security and functionality.

• Managed and maintained Active Directory, including user account creation, permissions management, and group policy implementation.

• Automated administrative tasks and ran login scripts using PowerShell to enhance efficiency and streamline processes.

• I was able to work with Siri,Alexa and Google assistant on tasks working with my customers

. Worked with power shell remote command on different systems

. PowerShell core executed on Linux

. Instructed users to access command line interface through console window

. I was able to use VPC (Virtual Private Cloud) for AWS dns services

. Maintain a team of ten technical members overseeing the network

Travis Johnson

PROFESSIONAL HISTORY (CONTINUED)

Systems Administrator

GENERAL DYNAMICS, Mclean Va

July 2013 to February 2022 (Lost contract)

• Leveraged superior troubleshooting skills to configure, maintain, and manage client accounts.

• Utilized software programs to efficiently create and manage client accounts.

• Effectively diagnosed and resolved hardware issues, including rebuilding hard drives.

• Utilized remote access tools, including Citrix apps, to resolve software and hardware issues across multiple geographies.

• Built and maintained automated systems for patching and software deployment.

• Installed and managed Citrix applications on servers.

• Maintained systems in a cloud environment, ensuring optimal performance and security.

• Managed Active Directory, including user accounts, permissions, and group policies.

• Worked with Unix and other platforms to support customer needs.

• Rebuilt and maintained Linux workstations.

• Engaged in vulnerability management, including detection and response to security threats.

• Managed and configured VMware environments, including placing VMware on Linux machines.

• Ran scanning strategies and ensured policy compliance.

• Rebuilt and managed Windows servers.

• Resolved PKI certificate issues for Firefox, Internet Explorer, and Chrome.

• I have done Service Now contract for five years

• I have sharepoint experience

• Worked with desktop virtualization workstation

• I was able to work with vmware cloud foundation

• I was able to use Azure install networking for VPN Gateway

• Azure was able to use the compliance to maintain some of the applications

• I was able to integrate azure with the active directory on the windows side

• I have worked vsphere Horizon view and group policy

• I have worked with antivirus software

• Writing Sops for team members and groups

• Worked with change requests to have material resolved and fixed

• Worked with DHCP servers for Tcpip

• I was able to work with the Fraud detection for AI to detect any fraudulent activity

• I was also able to work and detect any phishing and spam emails to make sure everything was working correctly

• I was also able to work with chatbots on the AI as well

• Administer PKI through out the organization

• Create CA digital certificates that authenticate user’s devices and applications

• Monitored PKI to make sure emails were encrypted and digitally signed ensuring confidentiality and senders identity

• Administer access on the Jwics and siprnet which was the Unix side of the domain

• I also worked with clients for VDI which would allow them to access their fld network from the home directory center different locations around the world

• Service pack patches updating they offer major update to all windows operating systems

• Installed Vmware v sphere 6.0 and 6.7

• Installed Vmware 12x and 15x

• i was able to work with VMhorizon to send off laptops for TDY to make sure they are able to access there desktops offsite

Systems Administrator

CACI, Mclean VA

December 2010 to July 2013

• Provided comprehensive IT systems administration support to global real-time operational activities, leveraging superior communication skills to coordinate effectively with teams, clients, and multiple departments.

• Utilized specialized software to create and manage accounts, including top-secret level accounts.

• Diagnosed and resolved hardware issues, including rebuilding hard drives.

• Employed remote access tools to troubleshoot and resolve software and hardware issues worldwide.

• Installed and rebuilt development and Linux machines, ensuring optimal performance and reliability.

• Managed VMware environments on Linux workstations.

• Rebuilt and monitored Windows server machines using Server 2012.

• Utilized Active Directory for daily monitoring, account creation, and access management for all customers.

• Resolved PKI certificate issues for Firefox, enhancing browser security and functionality.

• Worked with Microsoft SCCM to manage and deploy software updates and configurations across the network.

• I was able to work with service now for the two years I was with this company

• Share point experience

• I was able to deploy vsphere on al the desktops for virtualization

• I was able to install Microsoft 365 on all the machines when we were updating to windows 9

• Azure installation on virtual machines

• We have azure active directory with access management

• Microsoft 365 was able to install cloud storage along with the share point

• Administer Jwics and Siprnet on the Unix side of the domain

• VDI access which allows them to access everything from the FLD

. i was able to setup mini domains so when people would take their labtops on the road would have the domains to check out how it was working using VMware cloud director

Systems Administrator

HP, Rockville Md

September 2010 to December 2010

• Actively managed and provided expert assistance to approximately 3,000 clients, ensuring the effective use and optimization of HP's high-performance computing solutions.

• Utilized Active Directory to manage client accounts, including creating new accounts, resetting passwords, and adding clients to relevant accounts and applications.

• Facilitated data transfers for clients, ensuring strict adherence to approval protocols to maintain data integrity and security.

• Monitored and managed daily ticket tracking using Remedy software, ensuring timely and efficient resolution of client issues and requests.

• Programmed and rebuilt Linux machines, ensuring optimal performance and reliability to meet client needs.

• Delivered exceptional customer enablement and support, contributing to client satisfaction and the successful deployment of HP's high-performing computing solutions.

• I was able to run zoom meetings and conduct sop for future projects

• Was ale to use create DTO for customers so that they are able to access their material

• I was ale to work remote from home and run daily work assignments for our team

• I was able to use active directory to reset clients passwords

Travis Johnson

PROFESSIONAL HISTORY (CONTINUED)

Lead Systems Administrator

BAE Systems, Mclean Va

March 2006 to September 2010

• Provided tier 1 and tier 2 technical assistance and problem resolution support for contractual obligations.

• Served as Data Transfer Officer, overseeing secure and compliant data transfers.

• Implemented McAfee Virus scanning software for all media transfers, ensuring data security.

• Managed user and admin account logins, including new account creation and maintenance.

• Troubleshot and resolved issues with Lotus Notes and other standard applications.

• Collaborated with additional technical teams to provide comprehensive customer support.

• Compiled and maintained detailed weekly reports to track performance and issues.

• Utilized Active Directory for account management, enhancing user access control.

• Built and configured Linux workstations to meet specific operational requirements.

• Worked extensively with Microsoft SCCM for system management and software deployment.

• I wa able to work with shell scrips for Linux

Computer Analyst

Lockheed Martin, Mclean Va

August 2003 to March 2006

• Analyzed organizational hardware and software to develop new systems, initiate upgrades, and create business improvement plans.

• Reconfigured network printers and installed toner cartridges to maintain operational efficiency.

• Configured and installed wireless internal mice for enhanced user experience.

• Authored monthly reports for tracking device systems, providing actionable insights.

• Developed and implemented business improvement plans to drive divisional growth and efficiency.

• Was able to install new systems on dual boot machines

• Used Ghost software to install builds of operating systems on the cd to install on the machines

• I was able to take inventory of the machines that were inside of our office space

• I was able to update and replace new printers and workstations and remove them from the network

• I was able to replace all the hardwaore including power supply and system boards with the workstation

Computer Analyst

Northrop Grumman, Rockville Md

September 2000 to May 2003

• Delivered quality service to 400 clients, resolving hardware and software issues efficiently.

• Led the installation and configuration of Blackberry devices for 400 clients.

• Configured email accounts and managed Exchange Server settings for clients.

• Set up IP addresses and configured network routers and ports for seamless connectivity.

• Installed and configured Windows 2000 Professional and Server machines.

• Created and managed client accounts for network access and resource utilization.

• Conducted thorough troubleshooting for hardware issues, including network cards, sound cards, motherboards, power supplies, and hard drives.

• Installed various applications to enhance system functionality.

• Authored installation procedures for Windows 2000.

• Participated in upgrading Windows NT to Windows 2000 Server, utilizing Active Directory.

• Set up remote access on IBM and Dell Pentium III laptops.

• Configured a variety of print devices, including HP LaserJet and Lexmark models.

Associate Engineer

Litton PRC, Washington DC

October 1999 to September 2000

• Provided superior support for 2,000 clients onsite at General Services Administration.

• Installed Lotus Notes and various versions of Windows (NT, 98, 95) and Novell systems.

• Managed trouble ticket calls using the AR Remedy tracking device.

• Installed Office 97 and Office 2000 for seat management migration.

• Documented seven different domains to ensure accurate network records.

• Ensured proper network connectivity and assessed equipment performance.

• Worked with Active Directory installing clients with groups and access

• Rebuilt machines with hard drive issues so that they were able to get back on the domains

• Use A R remedy for tracking system for trouble calls application

• Remote Desktop was used to go into machines and resolve workstation issues

• Admin Control panel was used to unlock and setup client’s password accounts

Travis Johnson

PROFESSIONAL HISTORY (CONTINUED)

Skills (Additional)

• Information Technology: Comprehensive IT knowledge and practical experience across various platforms and systems.

• Systems Administration: Expertise in managing and maintaining IT systems, including Windows and Linux environments.

• Business Analysis: Skilled in analyzing business processes and developing strategies for improvement.

• Verbal and Written Communication: Strong communication skills, effectively conveying technical information to diverse audiences.

• Client Relations: Proven ability to build and maintain positive relationships with clients.

• Strategic Planning: Experienced in developing strategic plans to enhance operational efficiency and drive business growth.

• Troubleshooting: Proficient in diagnosing and resolving technical issues quickly and effectively.

• Team Collaboration: Excellent teamwork skills, collaborating effectively with cross-functional teams.

• Networking: Knowledgeable in configuring and managing network systems and devices.

• Problem-Solving: Strong analytical and critical thinking abilities to solve complex technical problems.

• Data Analysis: Capable of analyzing data to inform decision-making and optimize performance.

• Security: Skilled in implementing and managing security measures to protect information and systems.

• Customer Service: Dedicated to providing exceptional support and service to clients and users.

• Decision Making: Ability to make informed and effective decisions under pressure.

• Monitoring: Experienced in monitoring system performance and ensuring operational stability.

• Citrix Applications: Proficient in working with Citrix apps, including installation and management from the server.

Education

Bowie State University, Bowie, MD

Computer Science

1991-1992

No degree

Certifications and Licenses

MCP

CCNA

RISK Management certification framework

Top Secret sci Ci Polygraph

Cybersecurity certificate from Better Cybersecurity Career School

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