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Supply Chain Business Analyst

Location:
Cape Coral, FL
Posted:
May 28, 2025

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Resume:

Miguel De La Cruz

**************@*****.*** 239-***-****

OBJECTIVE

Results-driven operations leader with a strong background in logistics, supply chain management, production, purchasing, and risk management. Known for exceptional communication skills, a hands-on leadership style, and a commitment to operational excellence. Seeking a leadership position within a dynamic and challenging organization where I can leverage my expertise to drive efficiency, optimize processes, and contribute to strategic growth. SKILLS

• Logistics Leadership

• FP&A

• Fleet Transportation Management

• Trade Compliance Manager

• Warehouse Inventory Management

• Control of Departmental Financials

• Supply Chain/Procurement Leadership

• End to end process and flow of supply chain

• Proficient in Microsoft Office (Excel, PowerPoint, Word, Publisher)

• Proficient in ADP, Workforce, Workplace, Salesforce, Smartsheet, Yardi, Oracle, SAP, and Tableau

• Data and analytical problem solving

• Direct and indirect Sourcing

• Inventory Management

• Project Manager and strategic planning

• Bilingual, fluent in both English and Spanish

• Lean Six Sigma: Green Belt

• Business Analyst

• Contract Negotiator and Management

• Multidepartment leadership

• AI Technical Application

• Domestic and International Shipping

• Customs Compliance

• KPI Management

• Market trend analysis and optimization of operations. EXPERIENCE Sr Logistics & Supply Chain Manager NeoGenomics Laboratories September 2016-Present

• Responsible for operational flow of incoming specimens, tracking, utilization of commercial flights, and take proactive measures to prevent delays on patient care.

• Responsible for optimal problem-solving approach and strategies to identify solutions for major supply chain pain points and gaps as well as utilizing supply chain data and analytics to build robust cost reduction opportunities.

• Courier route creation and optimization to maximize productivity reducing unnecessary overtime.

• Departmental budget creation and vendor contract management.

• Perform in-process inspections and SOPs audits as required.

• Implementation/creation of specimen tracking system.

• Improve YoY growth and quarterly revenue financials.

• Oversee $39M FedEx and UPS account operations.

• Ensure high quality and service level.

• Ability to successfully plan and execute strategies in budget management.

• Project management including travel nationwide.

• Manage and support business acquisition and customer relations management.

• Oversee several 3rd party courier companies worldwide with a 7M budget.

• Identify and resolve operational issues with commercial flights complying with IATA and FDOT regulations.

• 3PL management.

• KPIs and SOPs creation and management.

• Successful collaboration with cross-functional stakeholders to drive alignment.

• End to end process and flow of supply chain product throughout the organization network. Miguel De La Cruz

**************@*****.*** 239-***-****

Logistics Supervisor Quest Diagnostics April 2013- September 2016

• Responsible for the on-going development and management of employees to meet department goals.

• Courier route creation and optimization.

• Ensure proper specimen transportation with cat A and B obeying HIPAA and FDOT regulations.

• Onsite visits with sales team to customer’s locations to ensure excellent service levels.

• Provide frequent safety meeting to ensure team alignment with goals and safety.

• Supply management for clients.

• Commercial flights and Quest Diagnostics planification. Route Supervisor Waste Pro USA November 2010- April 2013

• Lead projects with county events regarding strategic areas for waste materials.

• Enforce county regulations regarding garbage and recycle collection.

• Route optimizations to maximize productivity on residential waste pickup.

• Provide frequent safety meetings to ensure proper pickup techniques to avoid injuries and alignment with company goals.

• Analyze, detect, and resolve any challenges for the garbage pickup service and the county.

• Provide training on DOT regulations to ensure a safe work environment. EDUCATION Bachelor of Applied Science, Business Administration May 2016 Florida SouthWestern State College

Associates in Science & Associates in Arts May 2014 Florida SouthWestern State College



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