Project Management Part-Time
Resume:
Kathleen Hotchkiss
San Bernardino, CA *****
************@*****.***
Professional Summary
Hardworking and accomplished IT Manager with 15+ years of experience in project management and team leadership within the technology sector. Successfully oversaw diverse teams and managed multi-million dollar projects. Proven expertise in staff development, human resources, and operational management. Project Management certified, with a strong focus on quality assurance and compliance in complex environments. Seeking part-time remote opportunities to leverage extensive experience and leadership skills.
Work Experience
No current company
No current company-California
2012 to 2025
Currently retired and interested in part-time, contract, temporary remote work in any industry. IT Manager
Southern California Edison-Irwindale, CA
2009 to 2012
• Responsible for diverse staff of 22 Project Support Analysts, Systems Analysts, Project Managers, supported 235 contract personnel in the successful delivery of 50 plus technology projects annually totaling 35M.
• Project Management oversight of planning, quality, coding and successful delivery of multi-million dollar initiatives within the triple constraint of on time delivery, within budget, and on spec;
• Managed 3rd party application development outsource engagements.
• Managed $800K Operational and Maintenance department.
• Responsible for all aspects of Human Resource functions; including hiring, onboarding (requisition, sourcing, selection, offer, and provisioning).
• Responsible for staff training and development.
Customer Service Supervisor
Southern California Edison-Rialto, CA
2007 to 2010
• Supervised 42 Customer Service representatives with responsibility of all customer service transactions; including credit, billing and escalated calls/complaints related to residential, commercial, and agricultural accounts; provided daily direction and guidance to frontline employees ensuring effective handling and follow-through of customer and billing requests.
• Responsible for dispatching and completion of customer field requests. Hands-on experience in organizational re-locations, office closures, reduction in forces.
• Responsible for all aspects of Human Resource functions including employee relations, labor laws, contractor laws, benefits, recruitment, job fairs, interviews, disciplinary process i.e., terminations, fitness for duty; safety, state reporting, salary planning and administration.
• Responsible for Facility Management including maintenance funds, expenditures, new equipment purchases, facility supplies, repair and maintenance contracts, safety programs, construction projects, remodels, and other special projects.
Resource Manager IT Program Management Office (PMO) Southern California Edison-Irwindale, CA
2007 to 2009
• Responsible for hiring, training, and developing 150 Project Managers and Project Support Analysts ensuring staff was skilled and knowledgeable in PM methodology including writing requirements, planning, quality, testing, and successful delivery of multi-million dollar initiatives within the triple constraint of on time delivery, within budget, and on spec; Program Manager for the Project Management Center of Excellence,
• PM Seminars and Forums; accountable for effective collaboration in a matrixed organization; managed hiring and on-boarding, including requisition, sourcing, selection, offer, and provisioning.
• Responsible for staff utilization assignments, project status and forecasting.
• Responsible for performance evaluations, timekeeping and payroll processing for employees and contractors. Followed compliance and labors laws and federal standards, procure to pay process
(invoices), disciplinary process including terminations, fitness for duty; safety, mentoring, training, salary planning and administration.
IT Project Manager / Systems Analyst
Southern California Edison-Irwindale, CA
1996 to 2007
• Responsible for planning, executing, and successfully delivering multi-million dollar initiatives on time, within budget; led 3rd party contractors to create solid Statements of Work (SOW), good code, and quality functional tests. Negotiated contracts, communicated project status to clients and stakeholders; collaborated with various departments/organizations to effectively resolve project issues and keep project on track.
• Identified software development bugs (defects); investigated and resolved functionality issues prior to release into production; provided first level support and troubleshooting of systems; wrote business requirements, performed testing, coordinated and supported application development efforts for multiple projects.
Education
Bachelor of Science in Business Administration
California Coast University
June 2024 to Present
Skills
• Management Leadership skills
• Computer skills
• Accounting/Bookkeeping
Certifications and Licenses
Project Management Certification
January 2004 to Present
University of California, Irvine 2004
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