Data Entry Social Media

*********@*****.***

251-***-**** Austin, TX University of Alabama in Commerce and Business Administration May 2008

Major: Management

EXPERIENCE:

US. JaClean, Inc Austin, TX

Branch Manager October 2023-Present

Identify target market segments for U.S. Jaclean’s core products in health and wellness supplies

Train and manage sales representatives in the store and evaluate their performance on a regularly basis

Setup and breakdown show displays, demo massage chairs, and electricals

Research and analyze consumer preferences in U.S. Jaclean’s core products

Develop marketing plan, build customer database, deal with customers’ feedback, analyze the data and adjust marketing and sales strategies accordingly;

Analyze competitor’s prices, marketing strategies, and operations using online tools such as social media; present the conclusion graphically and illustrate the pros and cons;

Monitor and forecast marketing and sales trends, product supply/demand trends and sales opportunities

Monitor inventory in highly-organized order, verify discrepancies between stock quantities and pricing, load and maintain reward program database of our customers;

Resolve customers’ complaints as quickly as possible;

Attend home shows, state/county fairs, and trade shows to optimize sales volume.

Mattress Firm Cedar Hill, TX

Senior Store Manager /Events & Expositions Sleep Expert February 2020-September 2023

True North recipient October 2020

Responsible for achieving monthly store budgets

Setup and brokedown show displays; demo mattresses, adjustable bases, and mattresses; and electricals

Managed 2 stores within the district

Drove new & existing guests sales via events and expositions throughout the U.S.

Executed exceptional customer service

Maintained awareness of competitor’s advertisements and services offered

Trained new hires and existing employees in assigned training & development initiatives to remain current on products, offerings, and programs

Ensured the store is properly merchandised and correct Event Execution planograms are displayed in store and at events

Followed opening and closing procedures

Inventory and supplies management

Ensured store and events are up to par with company branding

Adhered to company policies and safety regulations

Terminix Farmers Branch, TX

Outside Sales Professional December 2018-June 2019

Met with new and existing customers within an assigned territory

Inspected customers home in order to diagnose the issue

Prospected and developed new sales leads

Estimated job costs and prepared Service Plan recommendations

Documented descriptions of property and recorded accurate measurements of areas inspected

Estimated job costs and prepared Service Plan recommendations

Contacted customers after service is performed to ensure satisfaction and developed additional prospects

Effectively presented information to customers one-on-one and in small groups

Freeman Mazda Hyundai Irving,TX Internet Sales Manager/New Hire Trainer April 2014-Oct 2018

Mazda Champion of the Month

Ranked #16 among sales in the Gulf Region for 2016

Received “Above & Beyond” Award from Mazda Corporate

Executed the daily activities of the internet sales process

Trained new hires for the Freeman Mazda, Hyundai, Toyota, and Honda dealerships

Oversaw all responses to potential buyers & managed consistent customer follow-up/appointments

Generated appointments & quotes by means of proactive outbound prospecting and lead activity management

Handled incoming internet email leads and internet phone leads

Assisted customers in appropriate vehicle selection

Met & exceeded sales quotas

Taught, trained and motivated sales consultants to successfully perform their daily tasks

Assisted General Manager in daily tasks & responsibilities

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