Front Desk Officer

EMMAH ZANELE MPOFU - CURRICULUM VITAE

Bulawayo, Zimbabwe

Email: ****************@*****.*** Phone: +263-***-***-*** Portfolio: emmah-zanele-mpofu-portfolio.netlify.app LinkedIn: linkedin.com/in/emmah-zanele-mpofu-a3b649254 Nationality: Zimbabwean Driver's License: Clean Class 4 PROFILE

Versatile and impact-driven professional with expertise as a Junior Software Developer, Communications Strategist, Media Specialist, and Development Analyst. Adept at delivering scalable software solutions, designing effective communication strategies, and producing compelling media content. Experienced Researcher, Scriptwriter, and SDGs Ambassador, passionate about driving sustainable development and empowering communities. Skilled at blending storytelling with technology to create efficient, user-centered, and socially meaningful solutions. EDUCATION

Diploma in Software Development - SheCodes (Oct 2023 - Jan 2025) MSc in Development Studies - Lupane State University (Aug 2020 - Nov 2022) BA Hons in Language & Communication Studies - Lupane State University (Feb 2018 - Dec 2019) EXPERIENCE

Junior Software Developer (Freelance), ZaraTech (ZW) (Dec 2023 - Present)

- Developed a web application for managing borrower and creditor accounts using React and Material UI.

- Designed user-centric interfaces and ensured a seamless user experience. Administrator, Compre-air Pvt Ltd (Apr 2024 - Aug 2024)

- Managed customer inquiries, processed orders, and supported operational workflows. Programs Officer, Youth for Innovation Trust (Sep 2021 - Jun 2023)

- Planned and implemented digital skills training programs for rural youth.

- Secured grants and led strategic communication and reporting initiatives. Court Interpreter (Intern), Bulawayo Magistrate Court (Jan 2018 - Dec 2018)

- Provided real-time interpretation and translation of court proceedings. SKILLS

Programming & Development: Python, Java, JavaScript, React, HTML, CSS, Bootstrap, Material UI, API Integration, SEO, Responsive Web Development, Git, OOP

Communication & Strategy: Strategic Communications, Media Production, Scriptwriting, Content Creation, Project Management, PR & Administration Soft Skills: Time Management, Good Listener, Team Collaboration, Positive Attitude LANGUAGES

English, Shona, Ndebele/Zulu

COURSES & CERTIFICATIONS

SheCodes Workshops Bootcamp - Oct 2024

NGOs and Social Movements - Oct 2022

Start It and Sustain It (NGO Management) - Sep 2021 EXTRACURRICULAR

Ambassador - One Million Youth Actions Challenge (1MAYC) - Jul 2023 - Present SDGs Ambassador - YETT - Sep 2021 - Sep 2022

Research Fellow - Humanities Research Institute of Africa - May 2020 - Present Member - Activista Zimbabwe - Sep 2022

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