Human Resources Operations Manager
Resume:
C O N T A C T
**************@*****.***
Chicago, IL
SOUTHERN NEW HAMSPSHIRE UNIVERSITY
Associate’s in Science Accounting
NATIONAL AMERICAN UNIVERISTY
Bachelor of Business Management
E D U C A T I O N
S K I L L S
P R O F I L E S U MMARY
Versatile and driven professional pursuing a Master’s in Management with a focus on Human Resources. Experienced in recruitment, operations, and team coordination, with a passion for organizational development and people-centered leadership. Aspiring to grow into roles such as Operations Manager, HR Executive, or Professor— combining real-world business insight with a commitment to education, efficiency, and strategic growth.
WORK E X P E R I E N C E
Director of Recruiting 2022-Current
SAEDA SHALHOUT
2024-2025
Master’s of Management
Leadership and Organizational Management
Managed daily workflows, delegated tasks, and improved team efficiency.
Streamlined onboarding and training to enhance performance and retention.
Communication & Instruction
Delivered clear presentations and training sessions. Mentored staff and new hires; encouraged professional growth. Academic & Instructional Skills
Designed and delivered engaging presentations on business and HR topics.
Mentored peers and junior colleagues in professional development settings.
Led the end-to-end recruitment strategy for CDL-A and CDL-B drivers across regional, OTR, flatbed, and specialized divisions. Directed high-volume hiring initiatives, maintaining a consistent pipeline to meet company growth and retention goals. Developed and optimized sourcing strategies using Tenstreet, Driver Pulse, Indeed, Facebook Ads, and referral programs. Streamlined onboarding workflows—reducing time-to-hire and improving driver engagement and retention.
Fostered relationships with driving schools, job boards, and community partners to enhance candidate reach.
Legacy Express Trucking
L A N G U A G E S
English: Fluent
Arabic: Fluent
Office Manager
2019-2022
Oversaw daily front and back office operations, ensuring efficient patient flow and administrative support for clinical staff. Handled insurance verifications, billing inquiries, and claim follow-ups to support accurate revenue cycle management.
Developed and implemented office policies, improving workflow efficiency and patient satisfaction.
Accurately collected and reconciled up to $500,000 in daily cash deposits from employees, ensuring secure handling and timely delivery to the Head of Accounting in compliance with financial protocols. Monitored inventory and ordered medical and office supplies while staying within budget.
Supervised administrative staff, coordinated schedules, and provided training to maintain high service standards.
Daily Accounting
2018- 2019
Hclinic Hospital
Lapaz Medical Supplies
C OMPUTER S K I L L S
Microsoft Office Suite (Word, Excel,
Outlook, PowerPoint)
Google Workspace (Docs, Sheets,
Drive, Calendar)
Tenstreet / Driver Pulse (for
trucking recruitment)
Email Marketing Tools (e.g.,
Mailchimp, Constant Contact – if
used for hiring outreach)
Prepared and maintained accurate daily financial reports, balancing registers and resolving discrepancies in a timely manner.
Monitored and recorded incoming payments, deposits, and expenses to ensure up-to-date financial records.
Managed petty cash and reconciled cash drawers, ensuring compliance with internal controls.
Utilized Excel and accounting software to input, update, and analyze financial data with precision.
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