Project Manager Management
Resume:
Emmanuel Cyril
Project Management
Dedicated and results-driven Project Manager with over 5 years of experience leading cross-functional teams to successfully deliver projects on time and within budget. Proven track record of implementing agile methodologies to drive project efficiency and foster collaboration among team members. Skilled in stakeholder management, risk mitigation, and strategic planning to ensure project success. Strong communication and problem- solving abilities, with a keen eye for detail and a passion for driving continuous improvement and innovation. Adept at multitasking and adapting to fast-paced environments while maintaining a high standard of quality. Seeking to leverage my expertise to drive successful project outcomes for a dynamic and innovative organization. Detail-oriented Fraud Analyst with years of experience in detecting and preventing fraudulent activities. Proficient in conducting investigations, analyzing data, and implementing strategies to mitigate risks. Skilled in utilizing fraud detection tools and developing fraud prevention protocols. Proven track record of successfully identifying and resolving fraud issues to protect company assets and maintain compliance with regulations. Strong communication and problem-solving skills combined with a deep understanding of financial systems make for a valuable addition to any fraud prevention Results-driven IT Specialist with multiple years of experience in managing and maintaining IT systems and networks. Skilled in troubleshooting hardware and software issues, implementing security measures, and providing technical support to end users. Proven track record of optimizing system performance, reducing downtime, and improving overall efficiency. Excellent problem-solving abilities and a strong commitment to staying current with the latest technologies. Looking to leverage my expertise to contribute to a dynamic IT team and drive innovation within an organization.
PROFESSIONAL EXPERIENCE
December 2022 - Present
IT Specialist Second Family Nursing Service 4600 Forbes Blvd #400, Lanham. MD 20706, Maryland
August 2022 - December 2022
Sales Representative Unlimited Biking New York, New York C O N T A C T
I N F O R M A T I O N
K E Y S K I L L S
S O F T W A R E
************@*****.***
9626 Tealbriar drive, Upper
Malboro MD 20772
Agile Project Mangement
Business Strategy
Leadership
Analytical and problem-solving
skills
Go-To- Market Enablement
Time Management
Microsoft Office 365: Ms Word,
Powerpoint, Excel, Outlook,
Teams, Vision, MS Project.
Project Scheduling
Workday
Sharepoint
Smartsheet
SAP
Google sheets/ Docs
Medicaid Billing
Carematic / Carasolva
LTSS Maryland
Alora Plus
Managing The companys software used by the staff do documentation. Creating Logging IDs for staff
Orientating newly employed on how to use the companys software to work with. Installations of hardware/ computers
Provided remote technical support to employees, troubleshooting hardware and software issues to ensure minimal downtime and optimal productivity Managed and maintained company servers, ensuring data security and system stability through regular updates and monitoring
Implemented a new help desk ticketing system to streamline IT support requests and create a more efficient resolution process
Collaborated with various departments to assess their technology needs and recommend and implement solutions to improve efficiency and performance Responsible for selling the Companys Product and services. Conducted market research to identify potential new clients and opportunities for expansion
Collaborated with marketing team to create targeted campaigns that drove lead generation and brand awareness
Provided exceptional customer service, resolving any issues or concerns in a timely and professional manner.
Effectively identify problems/issuesby performing relevant research using the appropraite tools.
Collaborated with cross-functional teams to optimize marketing strategies and drive brand awareness in the market.
Communicated effectively and concisely with customers and internal partners to resolve cases in written form.
EC
April 2012 - July 2022
Project Manager/ Senior Administrative Officer Ministry Of Niger Delta Affairs Abuja, Nigeria
March 2010 - April 2012
Project Manager Flab Engineering Services Limited Abuja, Nigeria March 2008 - March 2010
Provided exceptional customer service, resolving inquiries and concerns in a timely and professional manner, resulting in high customer satisfaction scores. Provided feedback to management regarding necessary changes and updates including (New policies, upgrades, and customer care issues Cultivated and maintained strong relationships with clients to drive repeat business and referrals
Developed and implemented sales strategies to achieve and exceed monthly revenue targets
Utilized CRM software to track sales activities, pipeline development, and client interactions
Led cross-functional teams to successfully execute and deliver projects within budget and timeline constraints
Developed and implemented efficient administrative processes to streamline operations and increase productivity
Oversaw the planning, scheduling, and execution of multiple projects simultaneously, ensuring all deliverables were met Managed vendor relationships, negotiated contracts, and monitored performance to ensure cost-effective solutions
Conducted risk assessments, identified potential issues, and implemented strategies to mitigate project risks and achieve goals Maintained comprehensive project documentation, including plans, reports, and meeting notes.
Track projectperformance against established metrics and KPIs. Led a team of administrative staff in streamlining office procedures and implementing time-saving practices, resulting in a 20% increase in efficiency. Successfully managed multiple projects simultaneously, including budgeting, scheduling, and resource allocation, ensuring timely delivery and client satisfaction.
Collaborated with cross-functional teams to develop and execute strategic plans to meet organizational goals and objectives.
Oversaw the onboarding and training of new administrative employees, fostering a positive work environment and promoting professional development. Conducted regular performance evaluations and provided constructive feedback to team members, resulting in improved productivity and job satisfaction. Led cross-functional teams to successfully deliver projects on time and within budget
Developed and maintained project plans, schedules, and budgets to ensure project success
Identified and mitigated project risks to minimize potential impacts on project outcomes
Facilitated communication and collaboration between team members, stakeholders, and clients
Managed project scope and requirements to ensure that deliverables meet quality standards and meet client expectations
Oversaw change management processes, maintaining strict adherence to project time line and logistics
Developed and maintained a comprehensive master schedule to enable seamless coordination of project timeline.
Managed project risks and issues by implementing effective mitigation strategies Communicated regularly with stakeholders to provide project updates and ensure alignment on project goals
Conducted post-project evaluations to identify areas for improvement and implemented lessons learned for future projects
Fraud Analyst Guaranty Trust Bank PLC Abuja, Nigeria EDUCATION
Certification, Business Administration Program
Manhattan Institue Of Management, 2 Washington Street, 17th floor, New York July 2022 - August 2022
Bachelor of science, Economics
Madonna University Nigeria, Anambra state Nigeria October 2004 - November 2008 CERTIFICATIONS
Project Management, The Chartered Institute Of Project Management, January 2020 Management Consultants, The institute of Management consultsants, May 2018 Diploma In General Computing, Beera Computer Training School Abuja Nigeria, November 2004
Computer Science, Nigeria Association of computer science students, June 2019 Conducted in-depth investigations into potential fraudulent activities, analyzing large data sets to identify patterns and trends
Utilized anti-fraud technologies and tools to detect and prevent fraudulent transactions, resulting in a reduction of losses
Implemented new fraud prevention strategies and procedures based on data analysis and industry best practices
Collaborated with cross-functional teams, including legal and law enforcement agencies, to mitigate risks and address fraudulent activities Prepared detailed reports on fraud findings and presented findings to senior management for decision-making purposes
Maintaining accurate records of all fraudulent activity including steps taken for resolution.
Completed internships at leading companies, gaining hands-on experience in various aspects of business administration. Worked closely with senior executives on market research, financial modeling, and project management. Applied classroom knowledge to real-world scenarios, developing problem-solving skills and gaining insight into industry best practices.
Engaged in extracurricular activities such as business competitions, volunteer work, and leadership roles in student organizations. Led teams to success in case competitions, honing leadership and teamwork skills. Volunteered in community service projects, demonstrating a commitment to social responsibility and ethical business practices. Developed strong communication skills through public speaking engagements and presentations.
Participated in study abroad programs in Europe, expanding global perspective and cross-cultural communication skills. Studied international business practices, gained fluency in a second language, and built a strong network of contacts with professionals from diverse backgrounds. Developed adaptability and a deep understanding of how different cultures impact business operations and strategies.
Earned Bachelor of Science in Economics with a focus on macroeconomic theory and policy analysis . Completed coursework in advanced microeconomics, econometrics, and financial markets. Received academic honors for outstanding performance in econometric analysis and statistical methods. Conducted research on the impact of monetary policy on economic growth, presenting findings at a student research symposium.
During my time in the Economics program, I have actively participated in research projects and independent studies. I have conducted quantitative analysis, data interpretation, and economic forecasting. My research experience has enhanced my ability to gather, analyze, and present data effectively. I have developed strong research and writing skills through projects that have focused on topics such as market trends, economic policies, and consumer behavior.
Contact this candidate