Customer Service Engagement

Assistant with a strong foundation in customer service and critical thinking, adept at enhancing team collaboration and problem-solving. Demonstrates adaptability and active listening skills, ensuring effective customer engagement and support. Eager to contribute technical skills in a dynamic environment, fostering a culture of teamwork and continuous improvement.

Employment history

7nn 2022 - P so

Chat Support

•Manage multiple inquiries, ensuring prompt service and boosting

retention.

•Manage real-time chat support operations, resolve customer concerns efficiently, and maintain high satisfaction rates through empathetic communication

•Drive customer engagement through proactive chat solutions, reduce response times, and implement best practices for issue resolution

Education

GED

Footh II H glJ school at AIhuque c ue, uN

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