Customer Service Medical Biller
Resume:
Augustine Kim
Meticulous medical biller and coder with expertise in processing and submitting insurance claims.
Tujunga, CA 91042
**********@*****.***
Professional Summary
Well-organized with Medical billing and coding experience in managing over 250 insurance claims per week. Talented at analyzing and validating patient information, diagnoses and billing data. Skilled in drafting invoices and resolving billing disputes quickly. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Verdugo Alta Dena Dairy-Glendale, CA
August 2022 to June 2024
• Managing store by supervising employees, handling customer complaints, stocking shelves and keeping up with inventory
• Listened to customers needs to identify and recommend products selection
• Expert in operating cash registry with accurate total sale charges on receipts
• Cultivated close relationships with customers, built loyal clientele and went extra mile in delivering sales to customers drive through services and helping senior customers pack groceries into their vehicles
• Managed end of day sale receipts, invoices, card transactions, deductions from wholesale retail merchandise inventory purchases
Medical Biller and Coder
Balbir Singh MD Inc-Van Nuys, CA
September 2020 to June 2021
• Streamlined billing processes by implementing efficient coding practices, resulting reduced errors and improved revenue generation
• Increased accuracy in medical claims submissions by conducting thorough reviews of patient records and insurance information
• Collaborated with healthcare providers to ensure accurate documentation, leading to timely reimbursements for services rendered
• Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission
• Expedited payment processing by prompting addressing any discrepancies or issues raised by insurance carriers
• Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies
• Interacted with physicians and other healthcare staff to ask questions regarding patient services
• Correctly coded and billed medical claims for various hospitals, nursing facilities, dialysis centers, and office visits.
• Communicated with insurance companies to research and resolve coding discrepancies
• Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others
• Verified signatures and checked medical charts for accuracy and completion
• Communicated effectively with staff, patients, and Insurance companies through email and telephone
• Utilized electronic medical record systems to restore, retrieve, and process patient data Assistant Store Manager/Cashier Clerk
Alta dena dairy-Glendale, CA
April 2006 to October 2019
• Listened to customers needs to identify and recommend products selection
• Cultivated close relationships with customers, built loyal clientele and went extra mile in delivering customers sales to their vehicles through drive through services
• Expert in operating cash register with accurate total sale charges on receipts
• Maintained inventory stock for my regular clientele needs with consistent product availability
• Greeted customers and assisted politely to make feel welcomed and at ease as they shop and make it their go-to local place for their needs
• Managed and supervised employees and trained properly in customer service and operating cashier registry and memorize prices on every product
Education
Vocational school in Medical Billing & Coding
Southern California Health Institute - Reseda, CA
January 2020 to September 2020
Skills
• Data entry
• Office experience
• Insurance billing
• Epic
• Cash register
• Contracts
• Medical coding
• ICD-9
• Healthcare claim coding
• EMR systems
• Insurance Verification
• Billing procedures
• Customer service
• Medical billing
• Communication skills
• Medical records
• Computer skills
• Knowledgeable in Office Ally systems and
• CPT coding
• ICD-10
• Store management
• Analysis skills
• Medical terminology
• Revenue cycle management
• Proficient in Office ally systems and Topaz inc so ware.
• Typing
• Cash handling
• QuickBooks
• Medical terminology Topaz Inc. so ware.
• Microsoft Access
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