Wandalyn J. Davis ********@*****.***
*** ********* ****** **********, **, 44504 Home330-***-**** Message330-***-**** SUMMARY OF QUALIFICATIONS
A professional with multi-faceted manufacturing experience who is a self-starter and capable of effectively functioning with minimum supervision. Proven ability to work with difficult situations and provide a high level of service to clients. Skilled at meeting challenges and deadlines. A team player who is attentive to detail and produces quality results. Able to network with customers and clients to create successful partnerships. HIGHLIGHT OF QUALIFICATIONS
Promoted to increasingly responsible positions
Excellent written and oral communication skills
Provided leadership and direction to hourly employees Troubleshooted issues, ran reports and made spreadsheets Able to multi-task, operated multiple computer monitors, answered multi-line phone, responded to calls and emails Knowledgeable of Microsoft Word, WordPerfect, PowerPoint, Excel, Outlook, AS400 and various other software applications EXPERIENCE
Estes Express Lines
Dispatcher- 9/2017 - 2/2018
Managed one's own time and the time of others
Used radio, telephone, or computer to transmit assignments and compiled statistics and reports on work progress Gave full attention to what other people needed to say, took time to understand the points being made, asked questions as appropriate, and never interrupted at inappropriate times First National Bank
Card Services Representative- 08/2016 - 9/2017
Took information and entered it into an electronic data system for storage and analysis Maintained customer confidence and protected operations by keeping information confidential Entered customer and account data by inputting alphabetic and numeric information on keyboard according to screen format Read information to verify its accuracy, made corrections if necessary, entered the data and stored the hard copies and electronic data in the proper place
Bakers Installations
Dispatcher- 11/2011 - 4/2016
Documented actions by completing forms, reports, logs, and records/data entry Listened and spoke to people by radio and phone, often in some state of distress Assisted area supervisors with dispatching and routing technicians to service calls Scheduled appointments/called customers and communicated with supervisors the updates on pending service calls Moved numerous technicians around at the same time, tracked their movements and kept tabs on what they needed Acted as a liaison between the customers, technicians and supervisors during installation times for the communication of all customers and technician’s needs
Comprehensive Logistics
Min/Max Clerk- 9/2006 - 7/2011
Monitored parts with assigned decks for inbound shipments to the Comprehensive warehouse Scanned inventory, kept inventory of material, performed cycle counts and verified material locations Calculated amount of parts between Comprehensive, Progressive Development Corporation and General Motors to provide shift coverage and to prevent line shut down
Cross-trained in two different areas at Comprehensive Logistics as a . . . . . Shipping/Receiving Clerk- 9/2006 - 9/2009
Documented all incoming trailers into proper docks unloaded and reloaded/Communicated ETA’s Maintained driver’s bills and manifest records/ Processed outgoing shipments of empty returnable containers System Support Analyst Clerk- 4/2003 - 8/2006
Verified inventory, investigated discrepancies and adjusted errors Performed general office duties such as faxing, filing, copying, etc. Trained new employees on company software, products, and policies Examined and inspected stock items for wear or defects, reporting any damage to supervisors EDUCATION
Youngstown State University
The Rayen High School Diploma 1986-1989
REFERENCES- References available upon request