Strategic Sales Process Improvement
Resume:
Christan Garner ***** Sonata Court
Houston, Tx **053
********@****.***
PROFESSIONAL SUMMARY
● Develop and implement Marketing Strategies
● Establishes Contact with Potential Referral Sources
● Implements Strategic Sales Plans
● Leadership Competencies
● Engage and Inspire – Create an environment in which people do their best work
● Build Talent – Utilize established interviewing and selection processes to select the right people for the right job and the right time.
● Coach and Develop Others – Utilize a systematic approach to coaching which includes setting goals and expectations; creating a learning environment and providing continuous feedback.
● Manage Conflict – Address and resolve conflict directly and constructively
● Functional Knowledge – Proficient in specialized technical knowledge of discipline / specialty area; demonstrate knowledge of Joint Commission standards and other related regulatory and/or quality agencies.
● Quality and Process Improvement – Focus on quality, patient/employee safety and error reduction; applies best practices by continuously improving services, methods or approaches.
● Manage Resources - Actively utilize functional resources
(internal and external agencies, UHS, etc.) in developing creative solutions to address problems
● Manage Change –Respond to new regulations, changing economic conditions, hospital staffing, external environment, etc.
● Communication and Relationship Building – Effectively communicate at all levels; able to build credibility with professionals, physicians, healthcare professionals and constituents within the community.
EDUCATION
UVIVERSITY OF SOUTHERN IN SHREVEPORT, Associates of Arts — Degree
May 2009
EXPERIENCE
SKILLS
- Strategic Sales Planning
- Client Relationship
Management
- Team Leadership &
Development
- Negotiation and Sales
Techniques
- Market Analysis and Trend
Identification
-CRM Implementation and
Optimization
- Hardworker with Excellent
Communication and
Presentation Skills
● CEO Garner Ave Properties & Investments LLC
May 2020- Current www.garnerave.com •
● Garner Avenue Properties & Investments has
passionately pursued its goal to help people in all communities finding solutions to their real estate needs. Our organization is fairly new but capable of successfully purchasing properties with cash, quickly renovating and then selling those properties to retail home buyers and landlords.
● • Garner Ave Affordable Housing is dedicated to
helping Protected Classes find their path to growth and independence by offering affordable living spaces. To this end, we identify the social and mental health needs of Texas residents and facilitate the provision of housing services to address those needs to the
homeless. We assist the people of our communities by providing high-quality housing services that promote: Dignity, Empowerment, Independence, Safety,
Self-Esteem, and Self-sufficiency.
● Patient Care Tech/Unit Coordinator Memorial
Hermann Hospital July 2023- Current Reports all
patient activity to the registered nurse in a timely manner. Documents information by maintaining daily logs and equipment record books. Performs
receptionist duties in a courteous and cooperative manner. Utilizes computer/handheld devices for
documentation.
● Director Marketing Top Notch Home Health Care,
Houston, TX May 2018 – December 2022
Accelerated $720,000 growth and $1.5M company
gross revenue from private clients in Long-Term Care services and Hospice.
● Heavy Weekly Routes to Physicians,Social Workers and Case Managers In Geriatric Clinics,Rehab
Facilities and Senior living communities. They like to see the support at events for community outreach
which brings referrals
● Direct Discharge Referrals
● Partner and Schedule Events with Community
Centers,Churches/Religious Entity and Libraries to Market Service Line for Direct Sales
● Join Local Professional Networking Events
● Maintained schedules to keep production running at minimal cost
● Implemented goals to maximize CRM territorial
outreach by mapping out every potential client source in route for efficiency. We would check for new events in the area as we expand sales.
● Extracted data, created various reports, and
implemented projects to outsource and utilize A.I
technology
● Oversees tracking of prospective clients in CRM
● Provide regular reports to the VP of Sales and CEO
● Online marketing and community outreach through all social media platforms and SEO traffic with Ads
● Public speaking at events and maintain vendor
contracts on accounts
● Patient Care Tech Top Notch Home Health Care,
Houston, TX June 2012- May 2018
● Provided on the clock, on-call, in-home assistance for 5 elderly and at home patients weekly
● Assisted patients with mobilization, health and
hygiene, physical fitness, rehabilitation, assistive medical care, and other personal services
● Acted as liaison between patient, patient’s family, and medical care organizations
● Organized, filled out, and completed necessary
paperwork and documentation required by Medicare,
Medicaid, 3rd-party insurance providers
● Prepared, organized, and efficiently used supplies and equipment to prevent waste
● Familiar with the use of peg tubes, tracheostomy tubes, and patient transport
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