Business Operations General Education

SUMMARY

SKILLS

EXPERIENCE

Christy Bitterling

(H) 574-***-**** ***************@*****.*** 6014 S Wirick S, Star City, IN 46985 I am very out going and very motivated at everything I do. I put my all into my work and I'm not afraid to ask questions. I love a challenge and to learn new things. If given the chance to work for your company, I promise you will not be let down. I will be one of your best assets. Took a Public Speaking Class

Took a Business Class

Soccer/Baseball Coach

Good Social Skills

Honest

Self-Motivated

Fast Learner

Outgoing

Social Skills

Great at Talking on a Phone

Great Salesman

Computer Skills

Organized

Bartender, Diamond Lils Bar and Grill, June 2015-June 2016 Winamac, IN

Multitasked to meet customer, business operations and server needs with minimal errors or delays

Planned and updated menus to capitalize on changing trends in customer preferences Advertised, marketed and recommended drink options to guests to increase guest satisfaction Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff Recognized VIP customers immediately and provided special treatment, including preferred tables

Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently

Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions

Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales

Checked identification of customers to verify age requirements needed for purchase of alcohol

Engaged in small talk with over [50] patrons per day to build rapport and earn repeat business Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs

Legal Secretary, Alan Hizer's Law office, May 2014-November 2015 Winamac, IN

Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials

Processed and distributed invoices to bill clients Assisted in maintaining department attorney personnel files with utmost confidentiality Composed and revised legal documents such as letters and depositions Recorded and monitored court appearance dates

Coordinated and scheduled meetings and telephone conferences Processed summonses, subpoenas and complaints

Organized and maintained law libraries, documents and case files Drafted and typed grammatically correct office memos Photocopied all correspondence, documents and other printed materials Drafted letters and prepared legal correspondence for attorneys and legal assistants Assisted in preparation of engagement letters

Composed and revised legal documents, including letters, depositions and court documents Golf Course Manager, Moss Creek Golf Course, April 2013-October 2014 Winamac, IN

Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly Counted and verified orders picked to ensure accuracy Unloaded incoming inventory and placed products onto shelves Worked with accounts department to prepare final invoices for settlements with insurance company

Supervised 3 day laborers in completing large landscaping projects Repaired and contained kitchen equipment at designated restaurants to ensure restaurants were safe and functional

Oversaw the recruitment, hiring and training of all course maintenance team members Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies

Managed work with little supervision

Caregiver, Joyce Childers, December 2009-January 2013 North Judson, IN

Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming

Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat

Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness Worked to improve patient outlook and daily living through compassionate care Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces

Examined and addressed lacerations, contusions and other physical symptoms in need of further attention

Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits Transported patients to and from medical, dental and personal care appointments Coordinated and administered medications and organized healthcare appointments to maintain optimal client health

Coordinated with doctors and registered nurses to develop care plans for patients Fostered relationship with client, providing companionship and counseling Helped client with activities of daily living (ADL), including personal hygiene, feeding, ambulation and household maintenance

Maintained clean and well-organized environment to promote client happiness and safety Bartender, Sand Bar, September 2008-December 2009

Bass Lake, In

Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff Confirmed over customers' ages for alcohol service and discontinued service to intoxicated guests

Processed over [75] transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions

Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions

Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins

Engaged in small talk with over [75] patrons per day to build rapport and earn repeat business Balanced daily registers and generated sales reports to support financial and administrative objectives

Recognized VIP customers immediately and provided special treatment, including preferred tables

Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently

Made product recommendations to customers based on preference, food pairings and special promotions

Multitasked to meet customer, business operations and server needs with minimal errors or delays

Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs

Checked identification of customers to verify age requirements needed for purchase of alcohol

Designed and implemented new cocktails to drive customer interest and sales numbers Monitored different areas of the bar to ensure alcohol consumption stayed in designated EDUCATION AND TRAINING

areas

Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies Special Education Teacher, North Judson High School, August 2007-April 2008 North Judson, IN

Enhanced lessons using Smart Board technology and computers Organized and prepared instructional materials, communiqués, and reports Developed Individual Education Programs (IEP) to establish student outcome goals and define educational strategies; leveraged developmental practices and educational theories to achieve educational objectives

Developed individual educational plans (IEP) designed to promote educational, physical and social development

Fostered relationships with students to increase engagement, and periodically reported student progress to parents/guardians and school leadership Conducted small group and individual classroom activities with students based on differentiated learning needs

Provided specialized classroom instruction to a broad range of students with developmental disorders, including autism

Eliminated learning gaps and effectively instructed students by developing IEPs and utilizing a wide variety of teaching aids and motivational strategies Worked with students of varying degrees of specialized need to accomplish tasks and build practical skills

Facilitated the development of life skills in students with varying degrees of autism Promoted language development skills through reading and storytelling Developed interesting and interactive learning methods tailored to help students with individual needs

Worked with average of 18 students per class

Established and communicated clear objectives for all lessons, units and projects to both students and parents

Implemented specialized tests to evaluate literacy performance Encouraged students to be understanding of others

Wrote and presented documents for Individual Education Plan conferences High School Diploma

Portage High School, Portage IN 1997

Some College (No Degree)

Real Estate, Ancilla College, Donaldson IN 1998

Administrative Assistance and Secretarial Science, Ivy Tech Community College of Indiana, Logansport IN

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