Melissa Smith
Administrative / Data Entry
Contact
Address
Harrison, AR, 72601
Phone
*******.***.*********@*****.**
m
Skills
Motivational Techniques
Safety awareness
Assertiveness Training
Injury Prevention
Team Collaboration
First Aid (First Aid)
Decision-Making
Multitasking Abilities
Continuous Improvement
Effective Communication
First Aid Certification
Analytical Thinking
Organizational Skills
Active Listening
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
2022-11 -
2024-01
Contracts Processor
Holiday Hills, 2390 W. Hwy 76, Branson, MO 65616
• Opened and closed contracts office
• Identified issues, analyzed information and provided solutions to problems.
• Supported sales team objectives by creating accurate contracts.
• Trained new contract processors.
• Accounted for all monies and created deposits.
• Promoted collaborative work environment by effectively communicating with team members, sharing knowledge and expertise as needed.
• Stayed until the job was completed.
• Ran all end of day reports.
2022-04 -
2022-11
Contracts Processor
Capital Vacations, 3179 Gretna Rd., Branson, MO 65616
• Expedited contract amendments by proactively identifying necessary changes based on shifting regulations or requirements.
• Promoted collaborative work environment by effectively communicating with team members, sharing knowledge and expertise as needed.
• Streamlined workflow for faster approval, implementing digital tracking system for all contracts.
• Supported sales team objectives by creating accurate sales quotes based on contractual agreements with clients.
Problem-solving aptitude
Filing and data archiving
Reliability
Critical Thinking
Goal Setting
Business Correspondence
Written Communication
Team building
Attention to Detail
Supportive Personality
AR/AP
Excellent Communication
Interpersonal Skills
Staff Collaboration
CPR/AED
Clear Communication
Problem-Solving
CPR Certification
Laptop and Tablet Operation
Documentation and
Recordkeeping
Professionalism
Fast Learner
Analytical Skills
2021-01 -
2022-04
Security Shift Corporal
Kickapoo Casino, 38900 W. MacArthur Dr., Shawnee, OK 74804
• Identified issues, analyzed information and provided solutions to problems.
• Excellent communication skills, both verbal and written.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Trained all SO's under my shift.
2020-03 -
2020-10
Food Services Supervisor / Sub-Contractor for Pris TKC Holdings / CoreCivic Medium/Max Prison, 6888 E. 133rd Rd., Holdenville, OK
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Supervised inmates in a professional manner.
• Wrote all reports that were needed.
• Mentored junior staff members in their career development, sharing knowledge of experience in the field.
2019-07 -
2019-11
Heavy Haul Truck Driver
Trader Construction, 15843 SE. 78th St., White Springs, FL 32096
• Increased delivery efficiency by planning and executing optimal routes for heavy haul transportation.
• Contributed to a reduction in accidents through vigilant driving habits that prioritized the safety of other motorists on the roadways.
• Enhanced safety standards by conducting thorough pre-trip inspections and maintaining equipment.
• Decreased fuel costs by implementing eco-friendly driving techniques such as progressive shifting and maintaining consistent speeds.
2018-07 -
2019-07
Clerk
Southwest Georgia Oil, 5595 US 27, Branford, FL 32008
• Strengthened relationships with vendors by maintaining open lines of communication and addressing concerns promptly.
• Trained new clerks on company procedures and software tools Software
Microsoft Office
Excel
effectively contributing to their integration into the team.
• Supported event planning initiatives through venue sourcing, material preparation and logistics coordination resulting in successful gatherings.
• Improved customer satisfaction by promptly answering inquiries and providing accurate information.
2016-06 -
2017-02
Traffic Control Specialist
Area Wide Protective Inc., 406 S. Marine Blvd., Jacksonville, NC 28540
• Safeguarded pedestrians and cyclists by creating clear paths through work zones and monitoring their use closely.
• Supported engineering teams in conducting traffic studies to inform future infrastructure improvements.
• Optimized traffic patterns for special events, coordinating with event organizers to ensure smooth operations.
• Streamlined operations by regularly reviewing and updating standard operating procedures for the Traffic Control Specialist team.
1999-05 -
2003-02
Office Manager
Divane Bros Electric Co., 2424 Rose St., Franklin Park, IL 60131
• Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
• Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
• Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
• Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
1998-07 -
1999-05
911 Dispatcher
Merrillville Police Department, 7820 Broadway, Merrillville, IN 46410
• Consistently met or exceeded departmental standards for call handling time, contributing to an optimized emergency response system.
• Reduced errors in dispatch process by meticulously documenting call details and resource allocation.
• Assisted in the development of departmental policies and procedures to improve efficiency and effectiveness in 911 operations center.
• Participated in ongoing professional development opportunities to stay current on industry best practices and emerging technologies within the field of emergency communications.
Education
2007-05 Associates: Criminal Justice
Stratford Career University - Washington DC
• Graduated with Honors
1990-05 High School Diploma
Portage High School - Portage, IN
GPA
• 3.4 GPA
.