Alkarmia Malik *** Amanda Lane, Montgomery, AL,
*6110
*************@*****.***
Highly motivated and committed professional with a proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented individual looking to bring strong work ethic and team-building skills to a deadline-driven environment. Experienced and dedicated professional with a strong commitment to excellence, confidentiality, and exceptional results. Employment history
Sep 2023 - Present
Collection Account Manager
PSCU at 560 Carillon Parkway St Petersburg, Florida 33716
• Collaborated with the sales team to establish credit limits for new customers, reducing financial risk.
• Managed a portfolio of accounts, ensuring timely payments and minimizing losses due to bad debts. Sep 2021 - Sep 2023
Data Entry Clerk
The Tax Express at Montgomery Alabama
Entered various types of tax information data including statistical, financial, technical and personnel into computer databases, in accordance with established guidelines.
Verified entered tax information data for accuracy; revises, adjusts and/or corrects information to maintain accuracy. Assisted department employees in completing and submitting computerized tax forms in a timely manner. Coordinated tax information data entry functions to reduce redundancy and increase cost effectiveness. Generated reports, both standard and as requested, and conducts other related activities, as requested. Enhanced data accuracy by rigorously verifying tax entries, boosting reliability. Optimized data entry procedures to minimize errors and enhance efficiency. Conducted in-depth analysis to refine data verification strategies. Jun 2020 - Sep 2021
Medical Billing-Coding/Cardiac
Baptist Medical Center South at 2105 E South Blvd, Montgomery, Alabama 36116
• Ensuring encounter forms are completed
• Worked closely with other departments to resolve billing discrepancies, improving interdepartmental communication and collaboration.
• Boosted cash flow by diligently following up on overdue invoices and negotiating payment terms with clients.
• Entering no-show information
• Upheld strict confidentiality standards by consistently adhering to HIPAA regulations and safeguarding sensitive patient information.
• Collaborated effectively across departments to facilitate prompt payment collection from both patients and insurers alike.
• Verifying and updating demographics and insurance information
• Performing basic eligibility, co-pays and preauthorization requirements for specific coverage
• Facilitated smooth billing operations through effective coordination with insurance companies, addressing inquiries and resolving issues as needed.
Apr 2017 - Jun 2020
Claims Specialist
VXI Global at 1688 Phoenix Pkwy, College Park, Georgia
• Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
• Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
• Verifying and updating demographics and insurance information
• Developed strong working relationships with external partners such as adjusters, legal counsel, and medical professionals to facilitate efficient claim resolution processes.
• Responded to inquiries by answering questions, providing information and directing customers to appropriate resources.
• Followed up with customers on unresolved issues. Education
Associate of Science, Nursing Candidate
Troy University at Troy, AL
May 2013
High School Diploma
George Washington Carver High School at Montgomery Alabama Skills
Debt Negotiation Skip Tracing
Scanning software Legal Compliance
Portfolio Management
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