Property Manager Management
Resume:
Ruth M. Williams
***** **** ****** ****, *******, MD 20607
************@*****.*** ***********@*****.***
Professional Summary
A highly resourceful, flexible, and enthusiastic Property Manager with over 36 years of experience in both affordable and conventional housing across Washington, D.C., Maryland, and Virginia. Demonstrates strong leadership, operational management, and contractor selection skills. Certified in Fair Housing, Tax Credit Properties, Senior Citizen Housing, and more. Known for closing contracts efficiently, maintaining regulatory compliance, and building strong resident relations.
Now seeking an opportunity to re-enter the Property Management field to contribute deep industry experience, technical knowledge, and leadership capabilities in a growth-focused environment.
Core Skills
Property Management: 36+ years managing conventional, low-income, senior citizen, and tax credit properties
Software Proficiency: Microsoft Word, Excel, Yardi (multiple platforms), Jenark, AMSI, Boston Post, Onsite
Certifications: COS (Certified Occupancy Specialist), Tax Credit Compliance, Fair Housing
Administrative Strengths: Financial tracking, spreadsheets, reporting, leasing documents
Leadership & Supervision: Team scheduling, hiring, staff development, and conflict resolution
Specialized Experience: HOA Condominiums, E-Scale and A-Scale properties, marketing strategy, compliance reporting
Professional Experience
Leasing Manager (via Temp Agency)
The Collection at Scotland Heights – Waldorf, MD
January 2, 2025 – April 28, 2025 74 Townhome Units
Oversaw day-to-day property operations, resident communication, rent collection, and maintenance requests
Conducted unit inspections and prepared vacant units for re-leasing
Managed resident utility account setups and final billing
Drafted and distributed leasing notices and correspondence
Served as first point of contact for prospective and current residents
Remote Operator LiveOps
2019 – Present
Operated remotely for Consumer Cellular and Nike, providing customer service, sales, billing support, and troubleshooting
Property Manager & Temp Roles Liberty Group & Other Agencies
2016 – Present
Worked in various roles (Regional Manager, Property Manager, Leasing Admin, Concierge, Accounting Manager, Operator, and Dispatcher)
Gained experience with different software systems and team environments
Property/Acting Regional Manager
American Management 1989 – 2016
Supervised 35 employees and oversaw property operations including scheduling, hiring, evaluations, and payroll
Led marketing strategies, social media updates, and resident outreach
Ensured compliance with lease agreements and company quality standards
Oversaw make-ready inspections, move-ins/outs, and legal notices
Provided notary services and maintained accurate documentation
Property Manager Liberty Group (via Temp Agency)
January 1, 2019 – December 28, 2024
Managed dual-building A-Scale properties
Supervised staff and maintained property budgets
Coordinated with HUD on renovation projects and compliance
Oversaw vendor selection and bidding with Asset Managers
Commercial Property Manager
Warehouse Productions – Capitol Heights, MD
April 2010 – December 29, 2018
Managed 12 commercial units and supervised a 3-person team
Ensured timely maintenance, tenant satisfaction, and space utilization
Professional References
Available upon request.
Contact this candidate