Customer Service North Carolina

Christopher Dale Phillips

*** ***** ******

Brooklyn, New York 11208

Telephone 646-***-****

Email: *********************@***.***

Objective: To obtain a position with a company where I can utilize my customer service, sales, security training, and communication skills.

Education:

September 1986-May 1989: Surry Community College in Dobson, North Carolina. Associate in Arts Degree obtained in May 1989.

January 1990-May 1994: The University of North Carolina at Greensboro in Greensboro, North Carolina. Bachelor of Arts Degree obtained in May 1994.

Employment History:

March 2023-present: Epic Security Company- 2067 Broadway, New York, New York, 10023. Telephone 212-***-****.

Security Officer/Guard working in a residential building.

December 2022-January 2023: Brownsville Medical Center-592 Rockaway Ave, Brooklyn, NY 11212. Telephone 718-***-****.

September 2022-December 2022: IT Trailblazers-510 Thornall Street, Edison, New Jersey 08837. Telephone 732-***-****.

June 2022-September 2022: Metroplus Health Inc. -50 Water Street #7, New York, New York 10004. Telephone 866-***-****.

Customer Service Representative assisting insured customers with answering medical questions and coverage.

December 2021-June 2022: Johnson Security Bureau- 609 Walton Avenue, Bronx, New York 10451. Telephone 718-***-****.

Security Officer for NYC Health and Hospitals.

February 2019-March 2020: National Debt Relief- 180 Maiden Lane, New York, New York 10038. Telephone 800-***-****.

Debt Relief Specialist assisting clients with debt relief solutions.

Inside Sales and Call Center Experience:

I have over 30 years combined experience working in retail sales, customer service, call centers such as AT&T/Cingular Wireless, Dun and Bradstreet and Madison Who’s Who.

AT&T/Cingular Wireless in Greensboro, North Carolina. Assisting customers with cellular products and services and sales of services.

Madison Who’s Who in Queens, New York. Sales Agent selling subscriptions to business clients of Madison Who’s Who publications.

Certifications and Achievements:

I have obtained my 8 and 16 hour OJT Certificates, my NYS State Security License, OSHA 10 Hour Certificate, CPR Certification, and my Fireguard F-01, MS Office Certification, and Macintosh OS Certification.

References:

Curt Blattman: Retired Counselor of The Bowery Mission. Telephone 917-***-****.

Tara Charnow: Alumni Director and Coordinator of The Bowery Mission’s Men’s Program, 227 Bowery, New York. New York 10002. Telephone 212-***-****.

Moriah Webster: Intake Director of The Bowery Mission, 90 Lafayette Street, New York, New York 10013. Telephone 212-***-****.

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