Business Development Retail Sales

Arthur Howard Bail, VP Sales

Lake Worth, *****, United States, 303-***-****, ***********@*****.***

SUMMARY Dynamic sales leader with over 20 years in mortgage and banking sectors. Expertise in business development, sales management, and team leadership that consistently drives results. Achieved a remarkable 400% increase in production and maintained a 70% signup rate in prior roles. Proven ability to innovate and streamline processes, enhancing performance and profitability. Ready to leverage extensive background in nurturing client relationships and developing strategic initiatives to propel growth and success in any organization.

WORK EXPERIENCE

09/2023 – Present Consultant, GLG Gerson Lehrman Group Remote Provided private consulting on projects related to various aspects of mortgage and banking.

Addressed topics such as profitable income streams, technology software, servicing, and departmental integrations.

08/2022 – 09/2023 Senior Business Advisor, Generational Equity Corporation Plantation, FL Executed strategic business development recruitment calls to boost registered attendee participation in national ownership meetings across the U.S. and Canada.

Attained over a 70% full pay signup rate within the first 6 months. Guided business owners in crafting effective exit strategies through targeted sales and ownership transfers.

06/2021 – 08/2022 Mortgage Specialist, Finance of America Remote FL Specialized in retail sales of reverse mortgage lending products, encompassing both FHA and proprietary conventional offerings. Holds licenses in 14 states, achieving substantial reverse mortgage originations.

Drove business development through innovative lead generation tactics and robust partnerships with referral sources.

Engineered and delivered comprehensive training materials to meet Federal and state N.M.L.S. continuing education requirements for licensed mortgage originators.

Conducted mortgage licensing training seminars, empowering loan originators for successful licensure.

Established a comprehensive business development database through proactive networking with mortgage originators.

Consistently received exemplary performance evaluations from licensed originator students.

03/2019 – 12/2020 Financial Banker, Key Bank Denver Facilitated retail sales of a comprehensive range of banking products, including personal and business accounts, credit cards, and lines of credit secured by real estate.

Cross-sold investment banking referrals, ultimately ranking as the district's top producer for 2020.

03/2017 – 02/2019 Sales Manager-Loan Originator, American Mortgage & Equity Consultants

Denver

Directed sales and business development initiatives for the newly developed Denver Metro and Front Range markets.

Successfully originated a diverse range of mortgage products, including conventional, FHA, VA, and reverse mortgages.

07/2008 – 06/2021 Education Instructor, Main Street Lending Corporation Remote 08/2010 – 12/2016 AVP Director of Production Services, Cherry Creek Mortgage Company

Denver

Spearheaded three departments of Production Services, overseeing licensing, centralized disclosures, and corporate processing, while managing a team of over 30 employees.

Enhanced sales support for 57 originating branches through targeted sales strategies.

Served as the corporate liaison for consumer complaints, legal policies, and procedures.

Achieved a remarkable 400% increase in production through exemplary customer service.

07/2006 – 07/2010 Branch Sales and Operations Mgr., Fidelity First Mortgage Company Denver Managed a team of 14 loan origination employees, ensuring exceptional performance and compliance.

Consistently met cost and yield targets while driving high-volume production and superior mortgage packaging.

Provided direct oversight of staff originating conventional, FHA, and VA mortgage transactions across 15 states from the Denver call center. Planned, supervised, and evaluated workflow processes and individual performance for efficiency.

Trained production personnel and managed the marketing budget to optimize resources.

02/2005 – 07/2006 Prod, Ops, Underwriting, Closing Mgr., Stonecreek Funding Corporation

Denver

Boosted sales production by 60% through strategic enhancements. Provided direct supervision over operations, underwriting, closing, and wholesale sales teams at the Corporate Loan Center. Held personal underwriting signing authority up to $1 million, ensuring prompt and efficient service.

Developed impactful PowerPoint marketing presentations for effective sales and product training.

Achieved peak performance that resulted in reduced expenditures and enhanced profits.

09/2003 – 01/2005 VP, Branch Sales & Operations Mgr., Compass Financial Corporation Denver Managed all facets of sales and operations for a mortgage brokerage firm specializing in conventional, FHA, and VA mortgages across multiple states.

Oversaw multiple branches located in Denver, Colorado, and Austin, Texas, leading a team of 22 loan originators.

Recruited, trained, and evaluated office support staff to enhance productivity.

Mentored new employees, fostering professional growth and development. 07/2000 – 09/2003 Mortgage Loan Originator, Clarion Mortgage Capital Denver Operated as a self-employed mortgage originator specializing in conventional, FHA, and VA mortgages in the Denver Metro area. Conducted training sessions for retail sales staff, realtors, and financial planners to enhance product knowledge.

Led business development efforts resulting in an expanded customer base through effective marketing strategies.

EDUCATION

1976 – 1980 Michigan State University

BA, Criminal Justice, Public Administration

East Lansing, MI

04/1980 – 12/1981 California State University Long Beach Master’s Coursework, MPA program

Long Beach, CA

SKILLS Production Direction Production Operations

Compliant Management Microsoft Excel

PowerPoint Exceed Production Goals

Multi-Departmental Management Site Operations

Business Development Referral Development

Expert Advisor Recruitment

Credit Management Leadership

Sales Technical Expertise

Customer-Centric Mindset Analytical Skills

Collaboration Communication

Strategic Thinking Technology Trends Knowledge

Presentation Skills CRM Proficiency

Proposal Writing Goal Orientation

Relationship Management Networking

Negotiation Data Management

Customer Satisfaction

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