Project Manager Scrum Master

Accomplished Scrum Master and Program Manager with over 7 years of experience delivering high-

impact technology projects within the Wealth Management, Banking, and Financial Services domains. Adept at leading complex, multi-faceted programs and working seamlessly with global, cross-functional teams to ensure successful outcomes in high-stakes initiatives. Highly skilled in managing end-to-end project lifecycles in Agile environments, particularly Scrum and SAFe, driving both business and technical results. A proven leader in aligning business objectives with technology solutions, leveraging strong business acumen, technical proficiency, and a deep understanding of Agile SDLC to optimize processes, meet deadlines, and deliver value. Known for building strong relationships with stakeholders and team members across all organizational levels, thrives in dynamic, fast-paced environments where communication, collaboration, and flexibility are paramount. Brings a strategic mindset to program execution, combining tactical decision-making with a keen ability to manage risk and deliver on firm priorities. Through experience managing diverse teams globally, excels in extracting, analyzing, and leveraging data to solve complex business problems, ensuring transparency and providing senior management with actionable insights to guide decision-making. With hands-on experience across a range of technology delivery management initiatives, brings a unique blend of leadership and technical expertise to ensure that every project not only meets scope, time, and budget constraints but also drives innovation and enhances business outcomes. Whether orchestrating seamless delivery for wealth management systems or optimizing cross-functional processes, committed to providing thought leadership, fostering a culture of continuous improvement, and contributing to the ongoing success of the business.

UNNIKRISHNAN CHEKKOOR VASUDEVAN

Aurora, IL 60502 Phone: 512-***-**** Email: ******@*******.*** PROFILE SUMMARY

• Performance Optimization & Efficiency Gains: Delivered a 23% improvement in Power BI production data refresh, reducing runtime and optimizing operational efficiency, directly contributing to business goals.

• Data Accuracy & Process Improvement: Reduced runtime by 60% for Scorecard Accuracy and Completeness post-re-design, streamlining business processes and enhancing operational performance.

• Operational Excellence: Validated 18 Maintenance & Operations products, improving data integrity and reporting, while driving efficiency and reducing issues across multiple business units.

• Comprehensive Testing & Quality Assurance: Led End-to-End Testing, Regression Testing, and Automation Testing for complex healthcare ARTs, enhancing member and provider workflows, and ensuring high-quality deliverables.

• Strategic System Deployment: Successfully managed the deployment of Disability System functionalities, improving operational efficiency and streamlining processes for both Employee and Employer personas in the healthcare sector.

• Digital Transformation Leadership: Directed the implementation of a Digital Teller System for banking, improving platform efficiency, customer experience, and aligning with firm priorities.

• Process Optimization & Resource Management: Identified redundant processes, reducing overhead, and minimizing resource consumption, driving continuous improvements aligned with strategic business objectives.

• System Innovation & Time Savings: Transformed a land management system into a web-based application, eliminating data silos and improving time efficiency, which contributed to overall operational efficiency.

• Agile Leadership & Risk Management: Led Scrum teams with Jira and Azure DevOps, driving efficient project execution, resolving risks, and ensuring alignment with Agile Release Trains (ARTs).

• Continuous Improvement & Agile Coaching: Coached teams on Agile principles, facilitated PI Planning, and led Scrum ceremonies, ensuring successful execution of projects and meeting milestones.

• Award-Winning Contributions: Received a Technical Achievement Award for pioneering work in laser hardening, improving material performance and corrosion resistance, showcasing technical leadership.

• Agile Project Leadership: Led multiple Scrum teams through sprint planning, backlog refinement, and stakeholder engagement, ensuring successful delivery of projects on time and within scope. PROFESSIONAL ATTRIBUTES

PROFESSIONAL

EXPERTISE

• Global System Implementation

• IT Project Management

• Data/Requirement Gathering and Gap

Analysis

• Risk Management

• Agile and Scrum Methodology

Execution

• Healthcare Industry

• Vendor Management

• Power Utility Company

• Software Development Life Cycle

• Quality Control Audit

• Banking Industry

• User Acceptance Test

• Lead Sprint Ceremonies

• Software Requirement Specification

• Strong Communication &

Collaboration

• Oil & Energy Equipment and

Components SME

• AzDO, Jira, and Confluence

• User Stories Development

• CD/CI for DevOps practice

• Scrum Master Skills

• Disability/Dental Insurance

• Agile Project & Program Management

• Scrum Master Leadership &

Facilitation

• Cross-Functional Team Collaboration

• Stakeholder Engagement &

Communication

• Enterprise-Wide Program Delivery

• Business & Technical Acumen

• Business Requirements Elaboration &

Analysis

• Process & Systems Flow Analysis

• Agile SDLC Implementation & Process

Optimization

• Program & Project Status Reporting

• Risk & Issue Management

• Global Team Collaboration &

Management

• Data Exploration & Business Problem

Solving

• Business Analysis & Change Leadership

• Thought Leadership & Strategy

Recommendations

• Project Audits & Compliance

• Multitasking & Deadline Management

• Financial Services Domain Expertise

• Wealth Management & Banking

Technology

• Kanban Methodology

Scrum Master - III

Tata Consultancy Services Ltd. Aug 2022 – Present Oversee and manage the delivery of multiple software projects while ensuring Agile principles are adhered to, driving continuous improvement, and optimizing team performance in line with business goals.

• Agile Leadership: Led end-to-end software delivery using Agile frameworks (Scrum, SAFe). Facilitated Scrum ceremonies, ensuring collaboration across teams for efficient outcomes.

• Stakeholder Collaboration & Roadmaps: Worked with stakeholders (Product Owners, business teams) to define, prioritize, and align product vision, roadmaps, and backlog items with business goals.

• Cross-functional Coordination: Led cross-functional teams (IT Development, QA, Delivery) ensuring Agile practices and smooth integration across global teams. Delivered projects in wealth management and business reporting applications.

• Risk & Dependency Management: Identified and mitigated risks in Agile Release Train (ART), managed dependencies, and ensured timely resolution of blockers, meeting project milestones.

• Agile Tools & Reporting: Used Jira, AzDO, Confluence, SharePoint, Apptio TargetProcess for tracking and reporting, providing stakeholders with visibility. Developed metrics to monitor project progress.

• Team Coaching & Process Optimization: Coached teams on Agile principles, led retrospectives, and implemented continuous process improvements for enhanced delivery efficiency.

• End-to-End Testing & QA: Led testing efforts in financial services (wealth management, insurance) ensuring high-quality standards and successful program delivery.

• Strategic Planning & Execution: Led Pre-planning/PI Planning events, managed sprint/release cycles, ensuring timely delivery of business solutions.

• Client & Stakeholder Communication: Maintained proactive communication with leadership, providing status updates and resolving risks to keep projects on track.

• FIS Digital One Teller Implementation: Managed FIS Digital One Teller system implementation at Northern Trust, ensuring alignment with strategic priorities.

• Northern Trust Banking Portfolio: Contributed to testing and delivery, enhancing client and partner experiences while meeting business and technology goals.

• MetLife Disability System Transition: Oversaw testing and automation for MetLife's Disability system, ensuring smooth deployment and improved business reporting.

• Coca-Cola Performance Improvement: Led a Power BI performance initiative, reducing data refresh time by 60% and boosting production performance by 23%.

Scrum Master – Non-FPL

TEK Systems – Client: Florida Power & Light Company, NextEra Energy Resources Juno Beach, FL Nov 2021 – Jul 2022 Successfully led agile delivery for NextEra’s IT teams, ensuring the implementation and continuous improvement of Scrum processes to drive efficiency and alignment across global teams. Focused on delivering high-quality business solutions and ensuring smooth program execution.

• Scrum Leadership & Facilitation: Led Scrum teams through all ceremonies (Sprint Planning, Daily Stand-ups, Demos, Retrospectives, PI Planning), ensuring alignment with business objectives and timely delivery.

• Impediment Removal & Stakeholder Management: Managed blockers and impediments, worked with stakeholders and cross-functional teams to ensure progress, and protected the team from external distractions.

• Backlog & Sprint Management: Collaborated with Product Owners and Technical Leads to prioritize and manage the Product Backlog, ensuring user stories were defined and aligned with business goals.

• Collaboration & Communication: Managed sprints and updates using Jira, Confluence, Teams, and SharePoint, ensuring effective communication and transparency. Facilitated business documentation and Jira story creation.

• Quality Assurance & Testing Support: Supported QA by validating user acceptance criteria and ensuring user requirements were met for high- quality deliverables.

• Global Team Coordination & Reporting: Coordinated with global teams on deliverables and timelines. Maintained key reports and dashboards to provide stakeholders visibility on progress, risks, and blockers.

• LAMS System Transformation: Led the transformation of NextEra’s LAMS system to a web-based application, driving efficiency through process automation and simplifying land tracking, improving business operations. Business Analyst/Scrum Master

Allied Consultants, Austin, TX – Client: Texas Division of Emergency Management – Contract – State of Texas Austin, TX 2021 Leveraged Agile methodologies to deliver effective business analysis and process improvements, aligning business objectives with development goals and driving operational efficiency through continuous collaboration and stakeholder management.

• Agile Business Process Development: Developed and validated business processes using Agile frameworks, collaborating with cross-functional teams to align with business and automation goals.

• Stakeholder Requirements & User Story Creation: Gathered and translated business requirements into user stories with clear acceptance criteria, ensuring effective communication and alignment between business and development teams.

• Collaboration & Sprint Backlog Management: Managed sprint planning and execution in Rally, ensuring transparency, effective communication, and meeting sprint goals. Worked with development and QA teams to track and meet all requirements. PROFESSIONAL EXPERIENCE

• Process Mapping & Gap Analysis: Created “as-is” and “to-be” process flow diagrams to identify inefficiencies and performed gap analysis to streamline processes, aligning them with business objectives.

• Quality Assurance & Testing Support: Conducted QA and data tests to validate business requirements, ensuring successful user acceptance tests and high-quality deliverables.

• Business Process Optimization: Eliminated redundant tasks in TDEM’s processes, reducing resource consumption and time, and enhancing operational efficiency while aligning team goals with organizational objectives. Project Manager / Scrum Master

National Oilwell Varco – Wellbore Technologies Houston, TX, USA 2008–2019 Led and managed a variety of internal application development projects within the manufacturing and technology sectors, using Agile and Scrum methodologies to enhance efficiency, drive innovation, and deliver high-quality results.

• Agile Project Management & Scrum Leadership: Led Agile projects for materials technology, drill bits, and downhole tools manufacturing. Facilitated Scrum ceremonies (daily scrums, sprint planning, retrospectives, demos) for multiple teams, ensuring alignment with business goals.

• Stakeholder & Team Collaboration: Worked closely with stakeholders, product owners, and subject matter experts to gather business requirements, create user stories, and define acceptance criteria, ensuring alignment for successful project outcomes.

• User Story Backlog & Sprint Release Planning: Managed and prioritized user story backlogs with cross-functional teams, aligning sprints with business objectives and developing release plans to meet project milestones.

• Agile Process Implementation & Execution: Led the adoption of Agile processes across projects, focusing on disciplined project management and transparent tracking of progress while refining processes for continuous improvement.

• Cross-Functional Collaboration & Team Leadership: Fostered collaboration among scrum teams, product owners, business analysts, developers, and QA engineers to ensure successful project delivery and alignment with business needs.

• Technical Achievement Award: Awarded the Technical Achievement Award for contributions to the Material Technology Team, including developing a laser hardening process with nitrogen infusion to improve corrosion resistance and advance product development. ADDITIONAL EXPERIENCE

HCL Technologies – Client: USA, San Antonio, TX During 2006 - 2008 Business Analyst

Professional Center for Internal Medicine, Inc. Spring Hill, FL, USA During 2003 - 2006 Business Analyst

Ventec Solutions – Client: Santoor Inc. Glen Oaks, NY, USA During 2002 - 2003 Business Analyst

TECHNICAL EXPERTISE

• Microsoft Applications: Word, Excel, PowerPoint, Access, Outlook, Visio, and Project

• Operating Systems: Windows (95, 98, 20XX, NT 4.0), Linux

• Software Development Tools: SQL, Agile Methodology, Scrum Framework, Jira, Jira Align, Azure DevOps, Apptio, TargetProcess, Confluence, Rally, Q-Metry, Miro, AWS/Azure Cloud Environment, Java, Postman, Lucidchart, API

• DevOps Tools: Git, GitHub, Maven, Jenkins, Docker Container

• Other Tools: Medisoft, ERP – SAP, JDE, Orion, PeopleSoft GL, Salesforce, SharePoint CERTIFICATIONS

• Certified SAFe® 5 Scrum Master Scaled Agile

• Certified Scrum Product Owner Scrum Alliance

• Certified Scrum Master Scrum Alliance

• Certified AS1 and AS2 for TOSCA – Automated Enterprise E2E Testing Tool Tricentis

• Certified ISO Lead Auditor QAI Training LLC

• Calibration for Lab Instruments NOV

EDUCATION

Bachelor’s Degree in Engineering

Institution of Mechanical Engineers (India)

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