Mental Health Front Desk

Hannah Cleveland

Saint Petersburg, FL *****************@*****.*** 802-***-****

linkedin.com/in/hannahgcleveland

Education

Nova Southeastern University Clearwater, FL

Master of Science in Clinical Mental Health Counseling Current University of Tampa Tampa, FL

Bachelor of Arts Degree in Applied Sociology May 2023 GPA: 3.55

Awards and Certifications

• International Honors Society for Sociology

• Dean’s List

• Cum Laude

• Pediatric and Adult CPR/First Aid/AED Certified

Work Experience

SLAM Apollo Beach Apollo Beach, FL

School Counselor August 2023-Present

• Providing individual and group counseling for elementary students to address social, emotional, and academic challenges

• Developing and implementing guidance lessons and small groups to support students' personal growth and development

• Collaborating with teachers, parents, and administration to support student well-being and academic success

• Directing the mentorship program for elementary and middle/high students and promoting personal growth and confidence-building for both mentors and mentees

• Creating and directing an art therapy program to encourage non-verbal self-expression and emotional healing

• Coached elementary, middle, and high school soccer teams while promoting collaboration, resilience, and respect among teammates

Allegro Senior Living Community Tampa, FL

Front Desk Representative March -July 2023

• First point of contact with residents, families, associates, vendors, and emergency responders

• Responsible for the generation and maintenance of various reports and manuals

• Responsible for establishing a welcoming community atmosphere

• Answered phones, made phone calls, and scheduled appointments on behalf of office employees and residents

Gigi’s Playhouse Tampa, FL

Program Leader August 2021-February 2022

• Worked one on one with individuals with Down syndrome and helped with specific skill development, such as speech and language, literacy, socialization, and fine/ gross motor skills Community Involvement

UVM Children’s Hospital Burlington, VT

Volunteer January- May 2019

• Participated in the Child Life program by involving pediatric patients in play and art activities, supporting siblings, and monitoring the emotional well-being of patient’s

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