Office Manager Business
Resume:
Elaine Sipes
North Fort Myers, FL 33917
*.*.*****@*******.***
Professional Summary Energetic Business Office Manager with expertise gained through many years of experience in the business office, restaurant management, payroll, medical billing and coding, worked in a hospice office, and medical front offices seeks a similar role to contribute to a rewarding company.
Work Experience
Brookdale Senior Living-Cape Coral, FL
Business Office Manager
June 2022 to March 2025
Handle all the Human Resources functions Assist the Executive Director with documents, correspondence and special projects.
Process all corrections to payroll timecards daily and reviews before approval.
Responds to all resident and family request daily.
Help pass medications to residents and the care of our residents.
Interact with all the department managers regarding what is needed for the community and the residents.
Maintain resident files for move-ins, move-outs, credits and payments.
Access Medical South-Fort Myers, FL
Insurance Claims Specialist-Supervisor
January 2021 to June 2022
Prior Authorization for the DME equipment.
Enter insurance and private payments into Brightree.
Post the insurance EOB’S and work denied claims.
Customer service calls for Oxygen, CPAP supplies, and billing questions.
Financial Counselor
Medical University of South Carolina-Mount Pleasant, SC
January 2020 to September 2020
I was the Financial Counselor for Radiology and Storm Eye in our multi-specialty clinic. Review the schedules daily for patients added on to the schedule for Prior Authorizations and send out estimate letters to the patients of how much they will owe for their visit. Answer any billing questions or take payments from patients.
Education
ALF Core Training Program Certification in Florida Core Training
The MacDonald Research Institute – Remote
May 2024 to September 2024
Central Piedmont Community College-Charlotte, NC
Certificate of Completion-Pharmacy Technician, December 2007
Certificate of Completion-Medical Terminology, May 2008
Certificate of Completion-Reimbursement Insurance, December 2008
Certificate of Completion-Advance Coding, May 2009
Mercer County Community College-West Windsor, NJ
Associate's degree in applied science-General Business Management, December 1987
Certifications and Licenses
AAPC-Certified Professional Coder (CPC) 9/2009 to Present
Core Training Program for Assisted Living Facilities-AHCA-Florida 9/2024 to Present
Skills
Proficient in Typing, Microsoft Office-Word, Excel, PowerPoint, Office equipment, computer software for accounts receivables, word processing, data processing, Dictaphone.
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