Ronald Louisdhon ***************@*****.***• 305-***-****
www.linkedin.com/in/ronald-louisdhon
MS-HRM PHR PMP
Summary
Experienced Human Resources leader with over twenty years of experience. Acted as an HR Business Partner by driving HR Services. In addition, I have extensive expertise in talent acquisition, employee relations, compliance, total rewards, project management, payroll, performance management, training, and organizational development. Adept at fostering a positive work environment and aligning HR strategies with the overall goals of the organization. Proven record in driving HR initiatives that enhance employee engagement, retention, and performance. Strong project and time management skills with the ability to prioritize work for maximum efficiency and impact. Collaborator with an ability to work well both independently, and in a team environment. Excellent at working cross- functionally with other business departments. Intermediate user of Power Bi, Jira, Asana, Cognos and Smartsheet. Proficient user of UKG Pro, ICIMS, Hire Right, Workday, Cornerstone, ADP, PeopleSoft, Oracle, Kronos, and Paylocity. Advance user of with Microsoft Office applications including Word, Outlook, Excel, Access, SharePoint, Project, and Teams.
Performed multiple HR audits with various organizations including: Compliance: Ensuring adherence to employment laws and regulations. Policies: Reviewing and updating HR policies to ensure consistency and relevance. Recruitment and Hiring: Evaluating the effectiveness of recruitment processes and hiring practices. Performance Management: Assessing the effectiveness of performance evaluations, succession planning, and other performance management systems.
Employee Relations: Examining employee relations practices and addressing potential issues. Training and Development: Evaluating the effectiveness of employee training programs. Career Experience
Looking Glass Human Resources Consulting Miramar, Florida Human Resources Consultant – Self Employed January 2024 to January 2025
• Provide talent acquisition.
• Consult on HR programs and projects.
• Conducting research to identify issues
• Provide advice and recommendations on HR processes.
• Formulating strategic plans
Hemmersbach Miramar, Florida
Human Resources Operations Manager June 2023 to December 2023 Hemmersbach is a global IT service partner that delivers for leading companies in the IT industry. Provided Human Resources support for a Global Information Technology organization in the United States, Canada, and Latin America.
● Oversaw employee onboarding, payroll, total rewards, performance management and employee relations processes.
● Advised management of human resources related concerns while working to ensure compliance with all local, state, and federal laws and regulations.
● Managed the Human Resources Business Partner, Human Resources Generalists, Payroll, and Total Rewards teams; provided training and professional development opportunities to enhance departmental performance Page 2 3
and to ensure quality customer service. Led all HRIT projects including transformation from PEO process with ADP.
● Developed and implemented HR policies and procedures to include restructuring of the company, Background Policy, New Employee Onboarding and Orientation Procedures, Employee Driver Policy, and a Family Medical Leave Process Guide for Business Unit Leaders.
e-TeleQuote Insurance Fort Lauderdale, Florida
Human Resources Director September 2021 to June 2023 e-TeleQuote helps Medicare beneficiaries compare Medicare Advantage and Medicare Supplement plans from top carriers and enroll in the plan that is right for them. Collaborated with operations leaders within the service center and virtual environment to reinforce the Company policies while troubleshooting employee relations concerns.
● Partnered with Operations Management to communicate various human resource policies, procedures, laws, standards, and other government regulations.
● Resolved employee conflicts and performance issues in partnership with Operations Management teams.
● Promote positive employee relations through effective communication, training, and engagement initiatives.
● Oversaw the development and implementation of training programs.
● Provided recommendations to leadership regarding innovative approaches for human resources policies, procedures, and process improvements for greater efficiency.
● Participated and led Project teams in Implementing Human capital systems including Paylocity and ATrack time keeping system.
● Created a best in class employee and manager experience through service excellence standards. Looking Glass Human Resources Consulting Miramar, Florida Human Resources Consultant July 2020 to August 2021
• Provide talent acquisition.
• Consult on HR programs and projects.
• Conducting research to identify issues
• Provide advice and recommendations on HR processes.
• Formulating strategic plans
Mednax National Medical Group Sunrise, Florida
Senior Human Resources Manager January 2014 to June 2020 Mednax partnered with hospitals, health systems and health care facilities to offer clinical services in Anesthesia, Radiology, Women and Children.
Served as deputy to Vice President of Human Resources and managed Human Resources teams in multiple regions across the United States. Extensive experience working with Hospital and Practice leadership, Physician, Advance Practice Nurses as well as clinical Hospital staff. service Supported leadership to efficiently address complex employee relations issues for staff including Physicians, Nurses, and other Health care professionals. Managed talent acquisition processes while overseeing a team of three senior recruiters and seven human resources professionals.
● Provided strategic human resources and talent guidance and recommendations to the executive team.
● Analyzed workforce trends related to talent acquisition, employee engagement, and employee performance issues and recommended appropriate steps to resolve while managing risks to the business.
● Oversaw the recruitment process, developed, and implemented strategies to attract top talent in the healthcare industry.
● Analyzed trends in talent acquisition and employee engagement, and marketplace information.
● Managed various compensation programs to include merit administration, bonus programs and base pay administration.
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● Conducted market research to ensure competitive compensation packages.
● Surveyed market data to recommend modifications and/or changes to salary structure.
● Analyzed trends and marketplace information, managed various compensation programs such as merit administration, bonus programs and base pay administration.
● Managed Disruptive Clinician and Diversion issues to include the following: Assess needed level of action, discipline, training, suspension, termination.
● Participated and led Project teams in Implementing Human capital systems including UKG, ICIMS, & Cornerstone.
● Mergers & Acquisitions
University of Miami Health System UHealth Miami, Florida Human Resources Manager September 2004 to January 2014 UHealth is comprised of UM Hospital, Bascom Palmer Eye Institute, Sylvester Comprehensive Cancer Center, UM Health Clinics, and offers expertise in more than one hundred medical specialties.
● Partnered with team members to develop, evaluate, and implement workflow enhancements to stay current with HR needs.
● Oversaw the recruitment process, including job postings, candidate screenings, interviewing, and selection.
● Developed and implemented strategies to attract top talent in the healthcare industry.
● Developed and deployed initiatives, standard processes, and workforce analytics to optimize service levels.
• Generated and analyzed a variety of reports to develop and recommend solutions, programs and or policies to the client base.
• Participated and led Project teams in Implementing Human capital systems including Workday, ADP, and Kronos.
● Provided direction for implementation by incorporating project planning, resource assignments, and metric tracking.
Capital Area Pediatrics Fairfax, Virginia
Human Resources Generalist August 2001 to August 2004 Capital Area Pediatrics offers accessible, comprehensive pediatric care to families throughout Northern Virginia. Managed organization-wide human resource strategy for multiple pediatrics offices in Virginia. Delivered cost effective, client-driven human resources services. Oversaw talent acquisition and retention, performance management, compensation, benefits, leadership and management development, and employment law compliance.
● Administered all employee benefits including health, dental, paid time off, ancillary insurances, and 401(k).
● Created and conducted annual audits of existing employee benefit programs to increase employee retention.
● Successfully developed and attained budgets, goals, and objectives based on strategic goals.
● Managed equitable compensation-benefit programs that effectively recruit and retain quality staff.
● Provided ongoing employee relations consulting services. EDUCATION:
Nova Southeastern University, Davie, Florida
Master’s Degree, Human Resources Management
Florida International University, Miami, Florida
Bachelor's Degree, Health Services Administration
CERTIFICATIONS:
Professional in Human Resources (PHR)
Project Management Professional (PMP)