DENISE
MCCLOSKEY
**********@*****.*** 309-***-**** Christiansburg, VIRGINIA
***** ***.********.***/**/denise-mccloskey-b0b10a250 PROFESSIONAL
SUMMARY
I am an energetic, creative professional who, through communication, organization and problem solving, values being part of a team. My ability to focus on the details, along with the curiosity to explore the larger picture, makes me a valuable team member. I am eager to learn new things and not afraid to try new ways of working in an attempt to improve and become more efficient and effective.
SKILLS • Critical thinking and problem
solving
• Effective Time Management
• Adaptive Person
• Communication Skills
• QuickBooks
• Outlook
• MS Office
• Excels at working as a team
• Executive support
• Strong problem solver
• Schedule & calendar planning
• Information confidentiality
• Customer Service-oriented
• Expense reporting
• Scheduling
• Calendar management
• Interpersonal communication
• Excel spreadsheets
• Document preparation
WORK HISTORY Executive Business Partner GhSMART - Remote 08/2022 - CURRENT
• Managed confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Organized and coordinated conferences and monthly meetings. D
M
• Screened calls and emails and responded accordingly to support executive correspondence.
• Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
• Collaborated on special projects to improve overall business operations within the organization efficiently.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Used advanced software to prepare documents, reports, and presentations.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
• Assisted in preparation of high-stakes presentations, contributing to successful project pitches and client meetings.
• Enhanced executive productivity by managing email correspondence and prioritizing critical issues.
• Answered high volume of phone calls and email inquiries. Bookkeeper/Property Manager Kieley Electric/Veseley Properties - Grafton 06/2019 - 08/2022
• My current boss is a Master Electrician who also owns a property management company. I wear many hats on any given day being that I work for both Kieley Electric and Veseley Properties out of my office. For Kieley Electric, I answer phones for customers, schedule work to be done, price up estimates, order parts, price up labor and parts, create invoices, create statements, price up and create bids, type out the formal bid proposals, correspond via email and by phone with large companies about their invoices and statements, process payments, reconcile the bank account with our QuickBooks account, use Excel to keep track of large job bids that are being worked on as well as to keep a spreadsheet of what the original bid amount was and payments made so far, and I do payroll for the four Journeyman Electricians and three Apprentice electricians we have. For Veseley Properties, I process rental applications, type up leases and keep current signed leases in Excel under each address, process rent payments, send out late notices, handle calls from tenants needing maintenance and coordinate the contractor needed, keep the contractor on task while maintaining a good relationship, process all contractor bills and getting them paid early or on time and reconcile the bank account with our QuickBooks account. Loan Officer/Member Service Representative WSECU - Medical Lake 08/2016 - 06/2018
• Customer service was my top priority. I also processed and funded loans, opened new accounts as well as CD's and IRA's, processed deposits, withdrawals, balanced my drawer, caught fraud, and frequently traveled for work. I won Fraud Buster of the Year for 2018. Member Service Representative Global Credit Union - Spokane 06/2014 - 08/2016
• Customer service was my top priority. In addition to that I opened new accounts, took deposits, made withdrawals, made debit cards, balanced the vault, caught fraud, opened and closed the branch. Teller Spokane Federal Credit Union - Spokane, WA 05/2012 - 05/2014
• Teller May 2012 - May 2013 Spokane Federal Credit Union Spokane, WA Customer service was my main priority. I also provided teller transactions such as making deposits, withdrawals, balancing my drawer, opening and closing the drive-up location. EDUCATION Cabrillo Senior High School, Lompoc 06/1997 High School Diploma
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