Health professional with extensive administrative background
Resume:
Lauren
Rabak
Contact
******.*****@*****.***
Arlington, VA
L
R
Professional Summary
Results-driven professional with extensive experience in managing operations, streamlining processes, and leading teams to achieve organizational goals. Skilled in P&L management, and process optimization to enhance productivity and profitability leading to strong client relationships. Meticulous detail-oriented approach to maintaining high standards of quality and efficiency. Conscientious leader with an exceptional work ethic, dedicated to delivering exceptional results and continuous improvement.
Skills
Leadership and team building
Staff training/development
Administrative skills
Customer relationship management
P&L management
Quality management
Education
Bachelors of Science (B.S.) in
Environmental Science -
Southern New Hampshire
University
Certifications
ISSA Certified Personal
Trainer
Specialties in Nutrition and
Strength & Conditioning
Experience
General Manager/Personal Trainer
Gold’s Gym DC Metro - Arlington, VA
● Monitored store performance and identified opportunities - Improved budget performance by 15% through pipeline volume increase of 30% from prospecting and referrals
● Managed profit vs budget at +10% year over year while keeping within company scope
● Executed sales and operational activities, producing results that met or exceeded business plan
● Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products
● Developed and implemented customized fitness plans to meet individual goals resulting in a client pipeline increase of 40% Sales Analyst
Acosta - Richmond, VA
● Negotiated contracts with vendors for a 15% increase in sales and 14% increase in distribution
● Identified and analyzed customer needs and satisfaction levels to develop new strategies to improve business performance
● Provided support in developing pricing models for new products
● Managed a prospect pipeline of $10M+ segment of Danone Relationship Banker/Teller
Truist Financial - Manakin Sabot, VA
● Analyzed customer needs to determine appropriate banking services and products
● Engaged customers and prospects using discovery questions to discover financial needs
● Managed daily operations of branch teller line including cash balancing activities and vault control
● Ensured compliance with relevant federal banking regulations and implemented internal controls
● Utilized strong problem-solving skills to resolve customer inquiries efficiently and effectively - leading to customer survey scores to increase by over 30%
March 2023 -present
February 2022 - March 2023
June 2017 - February 2022
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