Software Tester / Automation Engineer

Stephen Fleischel

West Valley City, Utah • 801-***-**** • ***********@*****.*** • www.linkedin.com/in/stephen-fleischel/

SUMMARY

Detail-oriented and results-driven Software QA Engineer with 6+ years of experience designing and executing robust manual and automated testing strategies across UI, API, and backend layers. Skilled in Playwright with TypeScript, Cypress, and Selenium for UI and API automation. Proven track record of integrating automated tests into CI/CD pipelines (Azure DevOps, transferable to GitLab CI) and contributing to high-quality Agile releases. Experienced in cross-functional collaboration, exploratory and regression testing, and writing maintainable test code. Familiar with performance and load testing principles, and passionate about QA best practices, continuous improvement, and delivering reliable, scalable software solutions.

TECHNICAL SKILLS

Playwright, Cypress, Selenium, Typescript, PowerShell, TFS / Azure DevOps, Slack, Jira, Confluence, SharePoint, Postman, SQL, Active Directory

EXPERIENCE

1-800 CONTACTS Draper, Utah

Software Tester / Automation Engineer 2019–2025

Tested and validated website functionality through a combination of exploratory and regression testing.

Identified critical bugs and documented detailed reproduction steps in Jira with user-focused clarity.

Planned, coordinated, and monitored functional and regression testing across multiple releases, contributing to improved development cycles and system quality.

Collaborated with cross-functional teams—including developers, QA leads, and business stakeholders—to define test strategies and ensure successful test execution.

Participated in user acceptance testing (UAT) and coordinated testing efforts with end-users to ensure systems met business needs.

Collaborated with developers to clarify story requirements, qualify bug fixes, and ensure smooth Agile releases.

Developed and maintained automation tests in TypeScript, migrating Selenium-based tests to Cypress for improved stability and execution speed.

Created and maintained new regression test suites in TypeScript using Playwright, increasing test coverage and improving reliability of UI testing across critical workflows.

Integrated test automation into CI/CD pipelines using Azure DevOps, improving deployment confidence and release speed.

Assisted with the design and upkeep of automated regression test pipelines, enabling daily execution of regression suites.

Used SQL to retrieve and manipulate order data for backend testing and validation scenarios.

Queried and validated REST APIs with Postman, Swagger, and backend queries to ensure end-to-end accuracy across test environments.

Supported cross-browser testing initiatives (Chrome, Firefox, Safari) and began using Cypress in self-driven learning projects to expand automation capabilities.

Wrote PowerShell scripts to automate environment setup and test data creation for both manual and automated test cases.

Acted as a quality coach on the team, promoting clean code practices and helping foster a culture of continuous improvement in the testing process.

Contributed to internal knowledge sharing and QA documentation to improve team efficiency and onboarding.

1-800 CONTACTS Draper, Utah

Help Desk Analyst 2016–2019

Provided Tier 1–2 technical support across departments, resolving hardware, software, and login issues with a customer-focused approach.

Used strong root cause analysis to investigate recurring issues and escalate with clear documentation.

Managed accounts and permissions in Active Directory and configured new hire setups, ensuring a seamless onboarding experience.

Created efficiency by organizing remote worker hardware processes and assisting with workstation reimaging and deployment.

Built foundational skills in communication, collaboration, and technical troubleshooting that transitioned effectively into QA and automation work.

EDUCATION

SALT LAKE COMMUNITY COLLEGE, Salt Lake City, Utah

Associate of Science (A.S.)

CERTIFICATIONS

CompTia A+

CompTia Project+

LANGUAGES

Fluent in Spanish.

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