Customer Service Quality Control
Resume:
William E. Meeks III
Peachtree City, GA 30269
**********@*****.***
Skills
A retired Sergeant/Investigator, with 17+ years in law enforcement who has taken those skills and adapted them to the world of sales and customer service. With my sales history, I have proven that I am highly capable of driving profitability through strategy and quality control. I demonstrate a fiercely competitive approach to keep and acquire business, and am capable of handling complex/high-stake situations with a calm demeanor and strategic perspective. Experience
JULY 2024 - PRESENT
Sander’s Real Estate - Realtor
● Prepare necessary documents such as purchase contracts and buyers/sellers packets.
● Evaluate mortgage options to assist clients in obtaining the optimal financing at the best terms and rates.
● Run comparative market analysis to determine the best price point for my clients.
● Accompany buyers during closings, appraisals, and inspections, advising them based on the sustainability and value of the homes based on current market conditions.
● Promoted property sales through advertisements, open houses, listing services, and online advertising platforms.
FEBRUARY 2024 - JULY 2024
My Brokerage (The Tim Stout Group) - Realtor
● Remained within the top 5% of realtors with this company; going under contract in my first week on the team.
● Interview clients to determine what properties and features are important to them, generating lists to meet those requirements from available properties in their desired location.
● Solve problems involving multiple parties under time constraints, thinking with a win-win mentality.
● Plan and organize a daily schedule of showings, closings, inspections, etc around distance and client availability.
● Completed, tracked, and followed-up on at least 150 cold calls each week.
● Mediated negotiations between buyers and sellers. 2
DECEMBER 2023 - NOVEMBER 2024
Go Tow Rescue - Driver and Sales
● Worked at the front desk to greet customers and answer phone calls.
● Scheduled pickups and deliveries
● Assisted in the sales department in order to show customers various golf carts, answer questions regarding the carts, and accompany customers on test drives.
● Performed customer service in the form of golf cart recovery, pick up, and roadside assistance
JANUARY 2003 - JANUARY 2023
Lauren’s County Sheriff’s Office - Sergeant; Investigator
● Conducted formal inquiries and investigations as they related to crime suppression efforts; domestic abuse, child abuse, drug offenses and trafficking, sexual assault and trafficking, and assault.
● Communicated with victims, families, suspects, confidential informants, leadership, and special organizations such as GBI, FBI, US Marshals, and DEA.
● Certified Firearms Instructor and SWAT
● Educated and instructed other law enforcement officers through workshops for domestic violence, interviews, interrogations, and investigations.
● Conducted asset forfeiture seizures for money and property as they pertained to criminal activity.
Education
MARCH 2023 - PRESENT
Keller Graduate School of Management - MBA (Concentration in Project Management and Business Data Analytics)
State of Georgia Life Insurance Licensee
JANUARY 2014
Valdosta State University - BA in Criminal Justice
● Dean’s List
Community Outreach
● Instructed school teachers and other law enforcement officers regarding firearm safety and shooting classes, community safety, and active shooter instructions. References
● Available upon request
Contact this candidate