Customer Service and Serving

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

NICHELL RODRIGUEZ

214-***-**** *******.*********@*****.*** Houston, TX Passionate about leveraging extensive beauty product knowledge and customer service skills to excel as a Beauty Advisor. Skilled in client relationship building, event promotion, and inventory control, aiming to enhance sales and customer satisfaction. Ready to contribute to a dynamic team environment and drive success in the beauty industry,Customer service, Retail and Serving. well-versed in driving sales, building customer loyalty, and providing exceptional customer service. Skilled at identifying customer needs and offering appropriate solutions. Proven track record of consistently meeting and exceeding sales goals and delivering customer satisfaction. Customer service Flexibility and adaptability

Active listening Cash handling

Retail experience Team collaboration

Client relationship building Organization and multitasking Sales expertise Display arrangements

Makeup application Event promotion

Customer engagement Sales proficiency

Inventory control Cosmetology

Beauty product knowledge Beauty advising

Problem-solving abilities Serving and bussing

Serving drinks Serving food

Preparing food items

Ulta

Plano, TEXAS January 2025 - Present

BEAUTY ADVISOR

Developed an extensive knowledge of beauty

products, including ingredients, benefits, and

usage instructions.

Demonstrated excellent communication skills to

build relationships with clients.

Provided exceptional customer service and

assisted customers with product selection.

Advised customers on latest and newest beauty

products upon arrival.

Utilized point-of-sale systems to process

payments, returns, and exchanges quickly and

accurately.

Advised customers on proper skin care techniques

according to their individual skin types.

Consulted with customers to assist in finding best

skincare and makeup products for skin type and

look.

Provided makeup, skin care, and hair care

consultations to help customers with product

decisions.

Collaborated effectively with colleagues from

diverse backgrounds in order to achieve common

goals.

Attended meetings to learn about new beauty

products and trends.

Promoted new products with events to boost sales

and prospective customers.

Maintained inventory levels by restocking shelves

and ordering new merchandise as needed.

Stocked shelves, cleaned floors and organized

sales areas.

Prevented store losses using awareness, attention

to detail, and integrity.

Exchanged merchandise for customers and

accepted returns.

Watched for and recognized security risks and

thefts.

Cleaned shelves, counters, and tables. Placed special orders, submitted online orders, or contacted other stores to find desired items.

Arranged and display merchandise to promote

sales.

Bagged and packaged purchases and wrapped

gifts.

Target Ulta

McKinney, TX April 2024 - January 2025

BEAUTY ADVISOR

Demonstrated excellent communication skills to

build relationships with clients.

Provided exceptional customer service and

assisted customers with product selection.

Developed and maintained strong relationships

with clients to promote loyalty.

Advised customers on latest and newest beauty

products upon arrival.

Utilized point-of-sale systems to process

payments, returns, and exchanges quickly and

accurately.

Conducted in-depth consultations with customers

to assess their needs and preferences.

Consulted with customers to assist in finding best

skincare and makeup products for skin type and

look.

Organized promotional displays and events to

promote product sales.

Collaborated effectively with colleagues from

diverse backgrounds in order to achieve common

goals.

Demonstrated the features and benefits of beauty

products to clients.

Stocked shelves, cleaned floors and organized

sales areas.

Maintained inventory levels by restocking shelves

and ordering new merchandise as needed.

Used testers and sampling to demonstrate

product application.

Designed and set up advertising signs and displays of merchandise on shelves and counters to attract

customers and promote sales.

Watched for and recognized security risks and

thefts.

Starbucks

Anna, TX February 2022 - July 2023

BARISTA

Operated cash registers and handled cash and

card transactions.

Assisted with opening and closing tasks such as

cleaning cafe areas or setting up displays.

Showed aptitude in multitasking multiple orders at Welcomed customers and answered questions EDUCATION

once while maintaining accuracy in product

quality.

regarding menu items and preparation methods.

Maintained an efficient workflow by restocking

supplies as needed throughout the day.

Brewed espresso and added syrups and steamed

milk to craft specialty drinks for customers.

Warmed and served baked goods and pastry items

to customers.

Utilized problem-solving skills to troubleshoot

technical issues with coffee machines or other

equipment.

Built strong relationships with regulars and new

customers by providing friendly, personalized

service.

Trained incoming staff members on proper

operation of brewing equipment and drink recipes.

Provided customers with product details, coffee

blends, and preparation descriptions.

Wrapped, labeled, and dated food items for sale.

Panda Express

Anna, TX March 2022 - June 2023

CASHIER

Operated cash register and accurately processed

payments, returns, and exchanges.

Maintained cleanliness of the checkout area by

cleaning counters, shelves and windows.

Performed opening and closing procedures, such

as counting cash register, restocking, and cleaning. Greeted and informed customers of products,

fostering positive store experiences.

Enforced store safety and cleanliness standards,

reducing hazards.

Followed safety standards for handling hazardous

materials such as chemicals or cleaning products.

Identified fraudulent activities such as counterfeit currency or stolen credit cards.

Built and maintained positive working

relationships with co-workers.

Demonstrated ability to follow food safety

protocols and maintain hygiene standards.

Ensured that correct portion sizes were

maintained during food preparation process.

Demonstrated ability to manage multiple tasks

while remaining adaptable and flexible.

Walmart

Plano, TX October 2020 - February 2022

CASHIER

Operated cash register and accurately processed

payments, returns, and exchanges.

Maintained cleanliness of the checkout area by

cleaning counters, shelves and windows.

Performed opening and closing procedures, such

as counting cash register, restocking, and cleaning. Demonstrated excellent customer service skills

while interacting with customers in a friendly

manner.

Provided excellent customer service by greeting

customers and offering assistance.

Accurately processed customer payments using

cash, credit cards, and checks.

Assisted with training and mentoring new team

members.

REFERENCES

Plano senior, Plano 2023

HIGH SCHOOL DIPLOMA

References available upon request

Contact this candidate