Johnathan M. Carter
Chicago, IL
********@*****.***
linkedin.com/in/jmcarter
Professional Summary
Resourceful and results-driven Operations Manager with 8+ years of experience overseeing cross-functional teams and streamlining processes in fast-paced environments. Proven track record in improving efficiency, reducing costs, and enhancing customer satisfaction. Adept at project management, data-driven decision-making, and building strong interdepartmental relationships.
Professional Experience
Operations Manager
Grayson Logistics, Inc. – Chicago, IL
July 2020 – Present
Led a team of 20+ in daily logistics operations, improving shipment efficiency by 22% over 18 months.
Designed and implemented new inventory tracking system, reducing errors by 35%.
Collaborated with finance and procurement to cut operational costs by $180K annually.
Senior Project Coordinator
Midwest Supply Chain Solutions – Naperville, IL
May 2016 – June 2020
Managed logistics projects across multiple departments with a focus on deadline and budget adherence.
Spearheaded a vendor transition project that reduced annual expenses by 18%.
Provided mentorship and training to 5 junior coordinators, increasing team output by 25%.
Education
Bachelor of Science in Business Administration
University of Illinois at Chicago
Graduated: May 2016
Skills
Supply Chain Management
Project Coordination
Budgeting & Forecasting
Team Leadership
Inventory Systems (Oracle, SAP)
Process Improvement
Data Analysis (Excel, Tableau)
Vendor Relations