Data Entry Administrative Assistant

Location:

San Antonio, TX

Salary:

40,000

Posted:

May 28, 2025

Contact this candidate

Resume:

DINA K. LUJAN

**** ******* *****

San Antonio, Texas 78217

Home: 210-***-****

Cell: 210-***-****

E-mail: **********@*******.***

OBJECTIVE Opportunity to utilize excellent clerical, administrative, and bilingual skills in an administrative assistant position.

SKILLS

Outstanding experience, both secretarial (filing, typing, answering phones, fax, correspondence, proofreading, data entry, copiers) and office management (administrative, auditing, petty cash, office supply)

Excellent customer service skills (bilingual)

Oral and writing fluency in Spanish/English

Thrive in an environment of high activity and pressure

Team player; ability to multitask and work independently; exceptional organizational and communication skills.

MS Word and Excel, QuickBooks, Outlook, Windows; type 50+ wpm.

WORK HISTORY

7/2017 - Present Credentialing Specialist WellMed

Established the qualifications of licensed medical professionals and assessed their background and legitimacy.

Managed the process of granting certifications and licenses by evaluating individuals' knowledge, skills, and performance levels.

Ensured compliance with regulatory standards and maintained thorough records of credentialing activities.

Collaborated with healthcare providers to verify and update professional credentials regularly.

08/14 – 07/15 Serviceability and Design Department B Comm Constructors

Design Engineer

Provided feedback regarding capabilities of Fiber Optic Cable TV, Phone, and Data Providers to extend service to the end customer (temporary project)

01/14 – 08/14 Data Entry Clerk Superior Health Plan

Responsible for maintaining and updating database as well as creating entries for new members/beneficiaries to include data regarding various health care plans, such as STAR (Medicaid), Children's Health Insurance Program (CHIP), CHIP Perinatal Care, and STAR+PLUS, among others (temporary project)

09/02 – 01/14 Database Clerk Time Warner Cable

Assistant to Sr. Database Coordinator

Managed a high-volume workload within a deadline-driven environment. Resolved an average of 300 inquiries (service requests/problem solving) in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume)

Responsible for maintaining and updating division database as well as creating entries for new build to include data regarding Node, Amp, Franchise, Division, Project Numbers, and House Comments.

Worked closely with individual departments—such as Construction, GIS, Customer Service Reps, Direct Sales, and Business Services — to resolve daily issues.

Maintained the Business Add-A-House Intranet database consisting of both adding business addresses and adding MHD codes to courtesy cable accounts.

Maintained V-Codes for tracking commissions paid to apartment complexes.

Completed any changes regarding incorrect nodes or amp information from GIS, Construction, or Operations.

Assisted with check service abilities including research, determining if address was serviceable, and scheduling SRO's.

Assisted with approval of DTH commissions by reviewing, pre-approving, and forwarding to payroll.

Supported with special projects such as node splits and geographic and franchise changes.

Supported IT Help desk functions by answering help desk phone.

Attended and participated in weekly new build construction meetings.

Proofread Spanish marketing pieces to ensure that translation was grammatically correct.

Assisted with Rate Increase 2004 by testing campaigns to ensure that packages were bundling correctly.

09/92 – 09/11 Teacher Assistant Saint Mary’s Hall

Provided children with learning experiences that promote their social and emotional development.

Delivered individualized instruction in all areas of the curriculum including homework assignments and computer orientation.

05/94 – 07/02 Office Administrator Calendarios Landin

Provided excellent customer service to both clients and potential customers.

Performed daily operations and handled multiple office tasks, including correspondence, shipping, filing, typing, answering phones, scheduling appointments, data input, and database search.

Provided clerical support to general manager and seven other staff members by preparing documents for processing in order to comply with deadlines and commitments.

Served as liaison with customers/vendors abroad.

Assisted sales force of 45+ agents by taking and reviewing orders to ensure that they were filled in a timely and accurate manner.

EDUCATION Robert E. Lee High School, Diploma

REFERENCES Available upon request.

DINA K. LUJAN

4102 Bretton Ridge

San Antonio, Texas 78217

Home: 210-***-****

Cell: 210-***-****

E-mail: **********@*******.***

REFERENCES: Gina Martínez

Time Warner Cable / IT Manager