Customer Service Front Desk

AMAYA HERNANDEZ

●***************@*****.*** 708-***-**** Yorkville, IL 60560

Summary

Efficient employer in high productivity levels and completing tasks with precision. Possess specialized skills in customer service, inventory management, and appointment scheduling. Excel at communication, organizational abilities, and teamwork, ensuring seamless operations with environments.

Skills

●Time management abilities

●Reliability

●Problem-solving aptitude

●Appointment scheduling

●Customer service

●Processing payments

●Continuous Improvement

●Organizational Skills

●Multitasking

Experience

Hair of Aces Yorkville, IL

Salon Assistant/Front Desk Receptionist

01/2022-Current

●Prepared workstations for upcoming appointments by setting up styling chairs with necessary towels and tools.

●Processed payments from clients using point-of-sale systems accurately and efficiently.

●Maintained cleanliness of salon by sweeping floors, wiping down surfaces, and organizing supplies.

●Greeted customers and provided exceptional customer service.

●Assisted in scheduling appointments, answered phones, and managed bookkeeping duties.

●Bilingual, Spanish translated

●Customer service

●CPR certified

Home Services Yorkville, IL

Babysitter

05/2020-12/2021

●Engaging in age-appropriate activities like reading stories or playing games.

●Assisting with meals, snacks, and bedtime routines for the children.

●Maintaining a positive attitude while being patient and understanding with the children.

●Organized various activities, games, crafts and outings to keep children entertained

●Teaching

●Training

Education & Training

Yorkville High School Yorkville, IL

High School Diploma

Medical Assistant training -current

Reference

Reference available upon request

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