Data Entry Customer Service

Julie Slutts

**** ****** ** ********* **** 563-***-**** *************@*****.***

Proressional Summary

Experienced administrative professional with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.

Industrious Clerk familiar with office clerical needs and focused on optimizing system performance to remain agile to dynamic needs. Friendly, respectful and team-oriented with extensive clerical and records management experience. Clear communicator successful at multitasking with strong prioritization and planning abilities. Versatile Clerk with reputation of balancing productivity and exceptional customer service.

Committed to resolving issues and promoting customer loyalty to drive business success.

Skills

Cash management Mail processing

Stocking and replenishing Bookkeeping

File and database management Customer satisfaction

Oral and written communication Sorting mail

Administrative support Telephone etiquette Communication skills Data entry

Work History

Admin Clerk 02/1984 to 07/2019

Ramsey County Human Services – St. Paul, MN

Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.

Keeping track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc.

Reconciling processed work by verifying entries and comparing system reports to balances

keeping financial records updated, preparing reports and reconciling bank statements and responsible for credit and debit

Provided clerical support to company employees by copying, faxing and filing documents. Delivered expert clerical support by efficiently handling wide range of routine and special requirements. Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.

Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment and proficient in bookkeeping.

Providing accounting and clerical assistance to the accounting department and manage financial transactions.

Typing accurately, preparing and maintaining accounting documents and records

Kept physical files and digitized records organized for easy updating and retrieval by authorized team

members.

Observed company guidelines related to data protection and confidentiality to prevent information loss and breaches.

Recorded minutes at board meetings adhering to proper procedures and bylaws.

Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.

Maintained 97% accuracy while transcribing interview documents for Program Evaluators.

Education

06/1982

Tartan Senior High School - Oakdale, MN

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