Project Manager Scrum Master

VETON KRASNIQI

M: 352-***-**** *****.********.***@*****.***

Professional Summary

Dynamic and results-driven Product Management professional with over six years of experience leading B2C and B2B product strategies, with a strong foundation in AI-driven innovation. Proven track record in defining and executing product roadmaps, driving cross-functional collaboration, and delivering scalable, user-centric solutions. Adept at translating business objectives into actionable insights, leveraging AI technologies—including Large Language Models (LLMs), Natural Language Processing (NLP), and predictive analytics—to enhance decision-making and operational efficiency. Experienced in leading Agile teams, prioritizing features based on data-driven insights, and aligning AI capabilities with business goals. Thrives in high-growth, fast-paced environments, combining strategic vision with a hands-on approach to execution. Education

Bachelor of Science in Business Analytics & Information Systems – Systems Deployment & Integration University of South Florida Tampa, FL 2014 – 2018 Associate of Arts in Business

Pasco Hernando State College New Port Richey, FL 2011 – 2013 Areas of Expertise

● Product Management & Roadmap Execution – 6+ years of experience defining, prioritizing, and executing product roadmaps in B2B and B2C environments. Proven ability to align product vision with business goals while managing cross-functional teams.

● Analytics & Data-Driven Decision Making – Strong background in business intelligence, data visualization, and KPI-driven decision-making. Experience collaborating with data teams to develop dashboards, forecasting models, and insights that drive business strategy.

● AI & Data Science Integration – 2+ years of experience incorporating AI/ML capabilities into product development. Worked closely with data scientists and engineers to build AI-powered features that enhance automation and user experience.

● Stakeholder Collaboration & Cross-Functional Leadership – Proven success in partnering with engineering, data science, and executive teams to translate complex business needs into actionable technical solutions.

● Agile & Iterative Development – Experienced in Agile methodologies, leading sprint planning, backlog grooming, and iterative product development to deliver scalable solutions.

● Process Optimization & Business Intelligence – Skilled in mapping business processes to data models, improving operational efficiency, and supporting BI and data architecture design to drive insights.

● SQL & Data Analysis – Comfortable working with structured and unstructured data, collaborating with analysts, and leveraging SQL for data-driven decision-making. VETON KRASNIQI

M: 352-***-**** *****.********.***@*****.***

Professional Experience

AI Lead Product Owner – LMS EdTech Development

Innovative Nexus Solutions Tampa, FL Nov 2023 – Present Product Owner responsible for the end-to-end development of a high-engagement, AI-integrated mobile learning application. Led cross-functional teams to deliver a mobile app tailored to the needs of Kosovo educators and students, with AI-driven features that improved efficiency and accessibility. Focused on requirements gathering and feature prioritization through Agile workflows to ensure user-centered design. Project Accomplishments:

● End-to-End LMS Development, AI Chatbot & Roadmap Execution o Managed the full product roadmap and lifecycle of an AI-integrated LMS platform to meet educational needs.

o Implemented AI-driven analytics to support adaptive learning models, enabling personalized and data-driven education experiences.

o Led Agile sprints and daily Scrum meetings, maintaining project alignment and facilitating iterative improvements to the mobile app.

● Strategic Stakeholder Collaboration

o Conducted regular executive-level meetings with the Ministries of Education and Economics. o Established architecture and compliance standards in collaboration with government IT. o Facilitated Agile sprints and worked closely with engineering and design teams to prioritize features, ensuring product releases aligned with operational goals and enhanced the user experience through responsive updates.

o Safeguarding student data and securing platform adoption across the education system through work with Kosovo Gov IT security Department.

● Optimized Course & Content Management

o Designed a user-friendly interface that enabled educators to customize and integrate curriculum-aligned content, promoting student engagement. o Enabled offline access to educational resources, ensuring continuity of learning even in regions with limited connectivity.

o Developed adaptable content modules that provided students with resources in both national and foreign educational standards.

● Advanced Data Analytics for Performance Tracking o Directed the development of custom BI dashboards by defining requirements, setting metrics, and collaborating with data analysts to ensure alignment with educational goals. o Applied analytics to measure product effectiveness and improvement based on end-users o Oversaw the integration of historical analysis features, enabling educators to tailor instructional strategies based on student performance trends.

● Digital Library and Secure Storage Solutions

o Launched a digital resource library, granting students 24/7 access to textbooks and research papers, and implemented secure, cloud-based personal storage. o Streamlined academic experience with a single, user-friendly platform for resources, assignments, and support materials.Built secure, cloud-based storage, maintaining stringent data privacy protocols to align with regulatory requirements. VETON KRASNIQI

M: 352-***-**** *****.********.***@*****.***

Product Manager and Marketing and Application Lifecycle Management Consultant CoreALM Clearwater, FL Nov 2019 – Nov 2023

Product Manager focused on leading API integrations and lifecycle management solutions, with a strong emphasis on project execution, cross-functional collaboration, and user experience enhancements. Played a critical role in developing interactive tools and resources, coordinating with diverse teams to align on technical and content goals, and ensuring optimal user engagement across multiple platforms. Project Accomplishments

● Agile API Integration & Cross-Platform Collaboration o Defined and managed requirements for API integrations linking ServiceNow, Azure, and Jira with SAP Solution Manager, enabling unified project tracking and enhancing cross-platform consistency.

● Scrum Facilitation & Feature Prioritization

o Led Scrum meetings to streamline product updates and deliver feature-rich solutions, balancing technical feasibility with customer expectations.

● User-Centric Design & Customization

o Defined user requirements and oversaw the customization of the tool’s UI/UX to align with client specific needs managing 3 current user bases, as well as incorporating new clients with new requirements, significantly improving usability and satisfaction across departments.

● Documentation & Training Resources

o Developed KB articles, training videos, and support guides to facilitate user onboarding and adoption, ensuring comprehensive support for both clients and internal teams. IT Business Analyst II – Systems Deployment and Project Management Pasco County BOCC Pasco, FL March 2019 – Nov 2019 Business Analyst focused on driving systems deployment and project management initiatives for Pasco County BOCC. Collaborated with cross-departmental teams and external vendors to implement IT infrastructure upgrades, streamline operational workflows, and enhance user experience across multiple departments. Played a critical role in identifying requirements, defining project scope, and ensuring successful deployments aligned with county-wide goals.

Project Accomplishments

● Building Inspector Mobile Office

o Spearheaded the installation of 500+ vehicle hotspots for building inspectors, consolidating plans and enhancing connectivity. This project improved field data access and operational efficiency—similar to in-vehicle technology needs in Axon’s role.

● Windows 10 & O365 Migration

o Led the migration of over 2,000 employees to Windows 10 and Office 365 by defining technical requirements, coordinating testing, and managing deployment schedules across diverse departments, including judicial and animal services.

● VMWare Infrastructure Upgrade

o Coordinated with vendor support and internal network teams to upgrade on-premises servers with Rubrik, enhancing data security and recovery processes. Created a knowledge base and conducted training sessions to ensure smooth adoption and ongoing system management.

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