Ashley Silver
+1-252-***-**** ***************@*****.*** Enfield, NC 27823
SUMMARY
Hardworking professional with proven relationship-building skills in fast-paced environments. Strives to meet customers needs, drive satisfaction and promote long-term loyalty. SKILLS
• Leadership
• Scanning
• Packing
• Assembly Line
• Sales
• Host/Hostess
• Microsoft Office
• Retail
• Cashiering
• Customer Service
• Time Management
• Excel
• Warehouse Management
CERTIFICATIONS AND LICENSES
• Food Handler Certification
• Certified Quality Auditor
EXPERIENCE
Server/Hostess, Smith's Restaurant, January 2024-Current Red Oak, NC
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Upheld high standards of sanitation in accordance with health department regulations.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Assisted in training new servers.
Production Worker, The cheesecake factory, January 2023-January 2024 Battleboro, NC
• Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
• Kept operations area neat and orderly to minimize obstacles.
• Communicated with team members regarding tasks assigned during shift.
• Worked effectively in team environments to make the workplace more productive. Team Member, QVC, January 2021-May 2022
Tarboro, NC
• Assisted newly hired team members by explaining company procedures and safety requirements.
• Maintained a clean and organized work area throughout shift.
• Looked for ways to go above and beyond job requirements.
• Participated in team meetings to discuss strategies for improvement.
• Monitored operations and reviewed records and metrics to understand company performance.
• Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Cashier, Walmart, October 2013-July 2021
Roanoke Rapids, NC
• Trained new team members in cash register operation, stock procedures, and customer services.
• Checked personal identifications during alcohol and tobacco sales.
• Worked closely with front-end staff to assist customers.
• Maintained work area and kept cash drawer organized.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Scanned items and checked pricing on cash register for accuracy. Server/Cashier, Dunkin' Donuts, January 2013-November 2013 Halifax, NC
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
• Stocked service areas with supplies during slow periods.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Implemented feedback from customers to improve service quality and menu offerings.
• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Production Worker, Reser's Fine Foods, January 2013-July 2013 Halifax, NC
• Set up and operated production equipment according to daily work orders and safety procedures.
• Moved items between machines, conveyors and transport equipment to meet production needs.
• Produced quality products by palletizing, packaging and assembling finished items.
• Reported any issues to supervisor immediately for resolution.
• Cleaned up work area at end of shift to maintain safe working environment. EDUCATION AND TRAINING
GED
South Bristol online, September 2012