GOODNESS MMESOMA IMEH
Irvington, NJ ***** 551-***-**** ****************@*****.***
Professional Summary
Experienced professional with expertise in finance, administration, customer management, and diplomacy. Skilled in optimizing operations, building strong client relationships, and resolving challenges with a diplomatic approach. Committed to driving efficiency, fostering collaboration, and delivering value in dynamic environments.
Work Experience
Finance Associate 12/2023 to 01/2025
PressPayNg/Hempawa Consult – Abuja, FCT
Compiling and reviewing financial information, preparing financial forms, documents and reports to support accurate financial management.
Assisting with the preparation of the budget and financial statements, ensuring alignment with organizational objective.
Assisting with tax filing, account receivable, account payable and pay role processing in compliance with federal, state and local legal regulation and requirement.
Processing requisition and other business forms, checking account balances and approving purchases to maintain operational efficiency
Identifying and optimizing revenue opportunity pipelines, initiating and implementing strategies that will foster financial health organization.
Administrative Officer 06/2021 to 07/2022
Federal Ministry of Power – Abuja, FCT
Assisted in organizing staff welfare programs and coordinating training sessions to support professional development.
Maintained accurate records of incoming and outgoing files, ensuring systematic documentation and easy retrieval.
Conducted file and mail tracing to efficiently resolve discrepancies and recover misplaced items.
Typed and prepared comprehensive reports to support administrative and operational needs.
Performed general clerical duties, including data entry, scheduling meetings and administrative support to ensure smooth office operations.
Volunteer 07/2021 to 07/2022
Nigeria Red Cross Society – Abuja, FCT
Participated in medical outreach programs, delivering essentials services to neighboring communities and promoting public health initiatives.
Managed crowd control to ensure safety, order, and seamless flow during events and activities.
Registered donors accurately and efficiently, maintaining detailed records and fostering positive interactions.
Provided administrative support to ensure efficient operation and enhance productivity. Customer Service Representative 04/2016 to 01/2020 Menfolk Enterprise Ltd – Odumota, Lagos
Taught customers how to use products effectively
Built and maintained relationships with multiple clients to drive repeat business.
Followed up with potential customers to close deals.
Solved customer problems and answered questions to keep them happy.
Kept an eye on product stock to ensure availability for customers.
Analyzed competitors to find ways to improve sales. Care Giver 01/2015 to 04/2018
Okoli Bessie – Ago, Lagos
Assist with bathing, dressing, grooming, and toileting.
Support with mobility, transfers, and positioning.
Help with meal preparation and feeding, if necessary.
Administer medications or remind clients to take prescribed medications. Skills
Proficiency in Microsoft Office Suite and other tools
Problem Solving and Attention to detail
Multitasking and Time Management
Data Entry and Reporting
Customer Support and Retention
Team Collaboration
Education
Master of Science: Peace Studies and Conflict Resolution Bachelor of Arts: History and Diplomatic Studies
Certifications
Human Resource Management (HRM)
Project Management Professional (PMP)
Health Safety & Environment Level 1 & 2 (HSE 1 &2)
Standard First Aid
National Open University – Abuja, FCT
University of Portharourt – Portharcourt, Rivers State