Patient Services Mental Health
Resume:
LOVE JOAN
*************@*****.***
PERSONAL STATEMENT
Motivated Healthcare professional seeking to apply my background in office administration and patient services within a steadfast and competitive organization. Consistent, respectful, and fair by extending courtesy always. Eager to learn new skills and tasks, whilst providing many years of resourceful experience and academic value to your firm.
SKILLS
Certified Nursing Assistant & Medication Aide with Virginia Board of Nursing in Richmond, VA
• Conduct one on one evaluations • Strong leadership • Effective decision making • Extensive computer skills including; Microsoft Office, internet, and email • Excellent communication abilities; written and verbal • Remarkable organization skills and time management.
PROFESSIONAL EXPERIENCE
Mental Health Counselor RIVERMOUNT NOVA 2016 - PRESENT Provides an exclusive education program for students, ages 5-22, with special needs, including those with autism. Instruct students on making better choices while offering them a chance to experience success in an academic and natural setting. Coordinate courses of study with public school’s personnel to ensure a smooth transition upon students return. Provides instructional support to assigned students implementing specified tasks, methods, and techniques from Applied Behavior Analysis (ABA) and Verbal Behavior (VB). Dedicates care to sick and injured students and notify parents and school’s personnel as stated in established guidelines. Responds to health emergencies by initiating the Emergency Medical System and providing emergency care according to protocol. Selected by the administrator to conduct one on one evaluations of the resident's daily emotions.
Patient Care Coordinator / Enrollment Specialist C3 HEALTHCARE RX 2012 - 2016 Researched to seek patient, family, team, and physician involvement to develop a plan of care for patients. Enrolled patients in the C3 transitional care program according to program and hospital protocol. Visited patients in their homes for program purposes and escalated any concerns regarding the patient’s medications, health and well-being to the proper level of authority. Generated and maintained appropriate and accurate records regarding patient enrollment. As well as prepared reports and other documentation for physician and hospital review. Direct care service worker
CHILDHELP, INC.2009 - 2016 Studied the underlining struggles and triggers for each individually assigned client. Created a proactive system and preventative measure for anticipated episodic behaviors. Composed disruptive clients in circumstances that were potentially dangerous and disruptive to their development. Produced and directed consistent and continual goals for each client. Responsible for the whereabouts and safety of assigned clients daily. Monitored children for unusual behavior and/or physical appearance to protect their health, security, safety, and welfare. Assisted in the education of basic health requirements and proper medical care, including but not limited to, personal hygiene habits, nutrition, and preventive medical care.
EDUCATION
2016
Associates of Art in Psychology Argosy University 2011
Certified Medical Assistant Certification Devry University
REFERENCES
Provided upon request
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