Territory Sales Representative

William E. Wilmore, Jr.

*** ********** **., ********, ** 37066 856-***-**** *********@*****.***

Summary: Professional individual with over 15 years working in hospitality. Skills & Abilities:

MANAGEMENT

Strategically planned and efficient coverage of assigned regions to maximize customer reach. Managed inventory and responsible for counting inventory, purchasing, and greeting vendors. Assisted with food and table prep before the event began. Supervised a staff of 6 and responsible for the hiring, firing, and disciplinary actions. Prepared banquet rooms for dining up to 2,500 by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils and overseeing its completion. SALES

Ability to work independently with a focus on meeting and exceeding sales targets. Identified and pursued new sales opportunities through networking, cold calling, and referrals. Trained new staff on best practices for serving customers, handling complaints and upselling. Took pride in providing customers with an ideal dining experience by maintaining an enthusiastic attitude, recommending food and beverage selections, and presenting orders in a prompt and efficient manner.

Maintained dining ambiance with an enthusiastic attitude and concluded the dining experience by inviting patrons to return.

COMMUNICATION

Developed trust and strong relationships with clients through effective communication and service. Communicated with banquet supervisor as well as other servers and event organizers. Collaborated with staff to set up buffets with food presentation standards and practices in mind. Helped patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions. Served plated dinners to guests and respond to requests for beverages, appetizers, and other needs. LEADERSHIP

Ability to work independently with a focus on meeting and exceeding sales targets. Maintaining customer satisfaction and retention through consistent follow-up and service excellence. Lead the planning and execution of events for banquets and conferences. Monitored public areas and security systems like alarms and closed-circuit cameras for unusual activity and potential threats.

Identified suspicious activity from customers or staff and confronted a potential person of interest who is suspected of shoplifting.

Documented theft and other violations of security, and what was observed on duty. EXPERIENCE

Territory Sales Rep TruGreen (Tennessee) Apr. 2024 - Present Food Delivery Driver Door Dash (Various states) Oct. 2020 - Feb. 2024 Hot Food Manager Serra Sausage (New Jersey) Nov. 2020 - Aug. 2021 Server/Trainer Carrabba’s (Georgia) Dec. 2018 - Feb. 2020 Loss Prevention Shoprite (New Jersey) Apr. 2018 - Dec. 2018 Banquet Captain/Server Marriott (Georgia) Sept. 2012 - Sept. 2015 Server/trainer Olive Garden (Georgia) Nov. 2006 - Dec. 2011

Contact this candidate