Quality Control Technical Writer

Management

Team Building

Customer Service

Leadership

Training

SDS Regulations

Chemical Compliance

Regulatory Compliance

Continuous Process Improvement

Strategic Sourcing

Transportation Management

Logistics Management

P&L Management

Quality Management

ISO 9000

Quality Control and Auditing

CPAR’s & RMA’s

Business Process Improvement

Product Development

Manufacturing Operations Management

Technical Documentation Writer

Microsoft Office 365

Microsoft Word

EXCEL

Share Point

TEAMS

JACKIE

MITCHELL

Assistant FTZ Compliance Director

Compliance Supervisor

Technical Writer

Quality Control / Project Mg

CONTACT

20747 N. Raum Rd.

Lawson, Missouri 64062

816 - 260 - 2289

*************@********.***

*********@**************.***

LinkedIn Profile

Specialties

Experience

Miller & Company P.C. – Attorneys at Law

Assistant Foreign-Trade Zone Compliance Director

October 2023 – April 2024 7 months

Kansas City, Missouri

Hired as the Assistant Foreign-Trade Zone Compliance Director, I used my compliance and quality background to assist in creating FTZ Manuals for clients by traveling to various nationwide locations, learning their procedures and the Foreign-Trade Zone requirements, and advising of the U.S. Foreign-Trade Zone Program. I created standard desk procedures as well as their individual FTZ Operations manuals. Taber's Products Incorporated

Technical Writer / Compliance Supervisor / Project Manager May 2014 – September 2023 9.5 years

Henrietta, Missouri

I prepared Taber’s Products to become ISO Certified. Writing Quality Procedures and Work Instructions. Assisting with Production, and Creating an in-house perfing system, which allowed Taber's to have control over their product, which will allow for better Quality Assurance. That system has now been working effectively for over 7 years. I was Actively involved in the setup and follow through of New Project Developments offered at Taber's Products for third party packaging. After 2 years of creating and writing procedures, I acquired additional responsibilities as the Compliance Supervisor. Compliance Supervisor/

I oversee all Chemical Safety Data sheets for both Raw Materials and Finished Goods packaged at Taber’s Products from creating to finalizing them and any maintenance for Compliance purposes as we ship all over the world. I do research and stay up to date on any Compliance Rules and Regulations based on our products, and chemicals. I also oversee CPAR's, RMA's and finalization of them. Assist with HR in recruiting of New Employees, hiring and their training manuals, as well as any exit interviews. Omni Quality Assurance

Quality Regional Site Coordinator

Mar 2012 - Nov 2013 1 year 9 months

Regional Site Coordinator, and Supervisor to Setup Team of Quality Control Personnel for Sorting, Inspection, Rework and Containment of suspect and non-conforming material, Document and address non-conformities, conducted inspections of material characteristic as required. Obtain meaningful data and defect details. Report defects to manufacturing plant and assist with root cause analysis. Monitor and negotiate PPM with customer quality engineers. Monitor sorting of parts quarantined by customers on JIT locations (GM and Ford). Follow QMS ISO9001:2008 Guidelines.

Investigation of customer processes for potential problems. Conduct Audits, Work Instructions, Work Authorizations, Data Reports, Corrective actions, Power Point Presentations, Spread sheets, and Payroll for all personnel in the Kansas City Region.

Ford Claycomo Plant

Allied Automotive Group - Quality Supervisor

May 2004 - Mar 2009 4 years 11 months

I Started as a Yard Supervisor in charge of Union Employees that pulled New Ford units from the assembly line at KCAP, and then I moved into the office in charge of Quality/Safety and 102 Union Drivers and the eighty-three pull crew people from the yard. I Held Quality and Safety meetings, held Drivers responsible for Damage Claims, Customer Service, QOS Minutes, Reprimands, Corrective Actions. ISO9000:2005, ISO/TS 16949, AS400, Excel, Pegasus, Power Point, spreadsheets, and timecards. Education

• North Kansas City High School 1981 – 1985

Diploma - Business Administration, Management and Operations Licenses & Certifications

• ISO 9000:2005 certified

• ISO 9000:2015 certified

•

Project Management Workshop - Fred Pryor Seminars and Career Track Training / Experience

Customer Service

Lean Manufacturing

Continuous Improvement

Supplier Quality

Root Cause Analysis

Quality System

Workforce Management

Quality Assurance

JIT

Six Sigma

Process Improvement

Operations Management

ISO

5S

Automotive

Operational Excellence

Supply Management

Strategic Planning

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