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Customer Service, Data Entry

Location:
Bossier City, LA, 71112
Posted:
May 27, 2025

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Resume:

Shaun Grimshaw

Customer Service Pro!

Bossier City, LA 71112

**************@*****.***

+1-318-***-****

Professional Summary

Enthusiastic and creative Communications/English graduate with an attention to detail looking to fill a position as a Data Entry clerk from my remote location. Authorized to work in the US for any employer

Work Experience

Customer Service Rep

Intuit-Bossier City, LA

January 2021 to February 2025

• Remote customer service and support for Intuit Turbo Tax and QuickBooks customers.

• Light bookkeeping, including AR, AP, and Payroll.

• Extensive and accurate digital note keeping.

Income Tax Preparer

Self Employed-Murfreesboro, TN

November 2018 to December 2020

Income tax preparation for face-to-face clients as well as drop-off returns, to include current and prior year filing and amended items.

Administrative Support

The Salvation Army-MurfreesboroTN

February 2019 to March 2020

• Perform shelter client intake

• Data entry

• Fundraising event management

• Ddonations database creation and management

• Newsletter creation and distribution.

Event Planner

Dawn Hines Promotions-Conroe, TX

February 1996 to December 2018

• Coordinated details of events, book talent

• Hired event staff

• Negotiated venue and price

• Coordinated and monitored event timelines

• Deadline management

Communications Coordinator

Bossier Arts Council-Bossier City, LA

January 2003 to March 2007

• Created and managed all media (including, but not limited to, newsletters, theater programs, ticketing design and box office management, professional correspondence, press releases)

• Grant writing

• Special projects ( Children’s Reading Program, summer Camp activities and registration, classes)

• Art Gallery intake and art sales

AM Producer

NewsChannel-Shreveport, LA

September 2000 to November 2003

• Prepared and wrote copy for news programs, live special events, remotes, etc.

• Initiated ideas for stories and coverage while integrating on-air, online, and social media content

• Wrote news content and press releases, edited printed copy

• Managed news cast and crew

Education

A.A. in Communications

Bossier Parish Community College-Bossier City, LA

B. A. in English

Northwestern State University of Louisiana-Natchitoches, LA Skills

• Event Planning

• QuickBooks

• WordPress

• Administrative experience

• Copywriting/Editing

• Writing skills

• Bookkeeping

• Microsoft Office

• Payroll

• Attention to detail

• Organizational skills

• Accounts receivable

• Microsoft Word

• Media Planning

• Accounts payable

• Data entry

• Tax Experience

• Microsoft Excel

• English

• Social Media Management

• Microsoft Outlook

• Customer service

Certifications and Licenses

Driver's License

Additional Information

SKILLS & ABILITIES

Proficient in numerous web-based applications, as well as proficiency in QuickBooks Online and MS Office programs. Broad experience with social media, event planning and promotion, copywriting, and customer relations.



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