Customer Service, Data Entry
Resume:
Shaun Grimshaw
Customer Service Pro!
Bossier City, LA 71112
**************@*****.***
Professional Summary
Enthusiastic and creative Communications/English graduate with an attention to detail looking to fill a position as a Data Entry clerk from my remote location. Authorized to work in the US for any employer
Work Experience
Customer Service Rep
Intuit-Bossier City, LA
January 2021 to February 2025
• Remote customer service and support for Intuit Turbo Tax and QuickBooks customers.
• Light bookkeeping, including AR, AP, and Payroll.
• Extensive and accurate digital note keeping.
Income Tax Preparer
Self Employed-Murfreesboro, TN
November 2018 to December 2020
Income tax preparation for face-to-face clients as well as drop-off returns, to include current and prior year filing and amended items.
Administrative Support
The Salvation Army-MurfreesboroTN
February 2019 to March 2020
• Perform shelter client intake
• Data entry
• Fundraising event management
• Ddonations database creation and management
• Newsletter creation and distribution.
Event Planner
Dawn Hines Promotions-Conroe, TX
February 1996 to December 2018
• Coordinated details of events, book talent
• Hired event staff
• Negotiated venue and price
• Coordinated and monitored event timelines
• Deadline management
Communications Coordinator
Bossier Arts Council-Bossier City, LA
January 2003 to March 2007
• Created and managed all media (including, but not limited to, newsletters, theater programs, ticketing design and box office management, professional correspondence, press releases)
• Grant writing
• Special projects ( Children’s Reading Program, summer Camp activities and registration, classes)
• Art Gallery intake and art sales
AM Producer
NewsChannel-Shreveport, LA
September 2000 to November 2003
• Prepared and wrote copy for news programs, live special events, remotes, etc.
• Initiated ideas for stories and coverage while integrating on-air, online, and social media content
• Wrote news content and press releases, edited printed copy
• Managed news cast and crew
Education
A.A. in Communications
Bossier Parish Community College-Bossier City, LA
B. A. in English
Northwestern State University of Louisiana-Natchitoches, LA Skills
• Event Planning
• QuickBooks
• WordPress
• Administrative experience
• Copywriting/Editing
• Writing skills
• Bookkeeping
• Microsoft Office
• Payroll
• Attention to detail
• Organizational skills
• Accounts receivable
• Microsoft Word
• Media Planning
• Accounts payable
• Data entry
• Tax Experience
• Microsoft Excel
• English
• Social Media Management
• Microsoft Outlook
• Customer service
Certifications and Licenses
Driver's License
Additional Information
SKILLS & ABILITIES
Proficient in numerous web-based applications, as well as proficiency in QuickBooks Online and MS Office programs. Broad experience with social media, event planning and promotion, copywriting, and customer relations.
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