Business Systems Customer Service

Ragi Yassa Ragheb Tadros

Personal

Information ● Marital status: Married

● Nationality: Egyptian

● Date of Birth: 3/4/1980

● Place of Birth: Alexandria – Egypt.

● Military Service; fully exempted

● Passport: Available

● Driver License: Available

● E-mail: **********@*****.***

● Phone:012********

●

Education 2008: University of Alexandria,

● Faculty of commerce

● Section: Accounting

● 2008 Course of Accounting from

Egyptian Society for Chartered

Accountants

● 2008 course of customer service from a

middle east

● 2010 training of kash business systems

(oracle)

● 2013-2019 Courses of confined space,

work at height, Lifting, Packing, spillage,

H2S, etc.

● 2019 IMDG Code and Hazmat

●

Languages

Arabic: Mother Language

English: Good spoken and written

French: Second language

Work experience

Job Description

● June 2022 till now finance account at sidra

for restaurant and hotels management.

● March 2020 till April 2022 financial

accountant at Alandalus wealth group for

plastic industries.

● January 2012 till Feb 2020 Logistics &

Procurement coordinator at TWMA for oil

services S.A.E.

● January 2011 till January 2012 warehouse

manager at Alimex industries

● February 2010 till December 2010

warehouse manager at Bafra industries.

● January 2009 till January 2010 Warehouse

manager at Alex fasteners import company

co.

● August 2008 till January 2009 Warehouse at

Alex fasteners import company co.

● September 2003 till January 2008

restaurant manager at dragon group

company (accountant-customer service-

guest relation)

● August 2001 till August 2003 assistant

restaurant manager at dragon group

company

● Manage the process in the planning of

procurement and supply chain activities,

inventory control, logistics and distribution,

ensuring effectively functioning processes

to avoid costly delays and lost

opportunities.

● Manage vendor contracts and maintain

relationships with suppliers to ensure

completeness of deliverables outlined in

the contract this includes ensuring that all

vendor complaints and concerns are

addressed promptly to ensure that the

project always continues to receive

uninterrupted services.

● Prepare monthly, quarterly and annual

procurement plans and progress reports as

required

● responsible for introducing process

improvements in the supply chain and

identify new vendors/suppliers without

jeopardizing quality and service delivery

● responsible to coordinate the traffic plan of

the trucks to avoid any delay to receive and

send services and supplies without

interruption.

Volunteer

experience

Ability to think logically and analytically

I grow up my skills by trainings, and working under pressure To be able to catch all chances in my field.

Excellent problem-solving capacity, with demonstrated ability for considerable analysis and sound judgment to find solutions in a complex environment with shifting and competing priorities. Work in workgroup environment.

Volunteer experience Good conversational skills.

Hobbies

Fishing - Chess - Music

skill

Advanced Computer skills including proficiency in Microsoft Office programs (Excel spreadsheets, word processing, power and electronic mail).

References

Available on request

Contact this candidate