Business Development, Data Entry, receptionist, registry clerk
Resume:
Profile
An intelligent, hardworking individual with more than 4 years’ experience in records and information field, seeking employment. Also have experience in the Pharmacy and Healthcare field, worked as an Over the Counter Pharmacy assistant. Currently working as an administration officer and business development officer.
Skills
Excellent customer service provision and rapport.
Ethical
Highly motivated and hardworking.
Attentive to detail.
Typing and data entry specialist.
Records Management specialist
Work Experience
Gonda Surgery / GP Clinic
Administration / Business Development officer (RAPISO HEALTH ASSISTANCE FACILITY) February 2023 to present.
Assistance in the Development of the Rapiso assistance facility online platform.
Developing new Marketing strategies and deploying marketing agents.
Manning all Rapiso records.
Registration of new members.
Developing new membership cards.
Attending Business to Business meetings.
Managing our teleconsultation 24/7 call center.
CITIZENS PHARMACY
Pharmacy Assistant February 2020 – January 2022
Assisted customers by answering simple questions, located items or referred them to the pharmacist for medication information.
Provided quality customer service to patients and other healthcare providers.
Accurately and efficiently prepared prescription orders after verifying information and dosage with the Pharmacist.
Ordered, labelled, and counted stock of medications, chemicals, and supplies, and entered inventory data into the computer.
Fungai Mukudzei Machawira
RECEPTION AND ADMIN ASSISTANT
3711 55 Crescent, Glen View 3, Harare +263********* / +263******** **********@*****.***
Processed written prescriptions and verified patient information are complete and accurate.
Entered patient order information into the pharmacy system.
Maintained confidential information, and assigned records as required.
Performed routine clerical duties, included data entry, answering telephones, and assisting customers.
Maintained and updated patient profiles, including lists of medications taken by individual patients on the system.
Cleaned, and helped maintain, equipment and work areas, and sterilize glassware according to prescribed methods
Allied Health Practitioners Council of Zimbabwe (AHPCZ). Data entry Clerk March 2018–March 2019
• Registering new clients from all professions under AHPCZ.
• Upholding client confidential information
• Capturing and maintaining a centralized database of client inform.
• Manning the reception.
• Managing incoming and outgoing mail.
Ministry of Finance and Economic Development. (MoFED) Records Department Intern February 2015–February 2016
Classification and indexing of documents.
Filing of documents.
Dealing with inquiries and requests for information from both internal and external clients
Monitoring and Tracking File Movement
File closure
Process incoming and outgoing correspondence.
Manned the switchboard.
Maintaining employee confidence and protecting records and information operations by keeping information confidential.
Participation in the disposition of semi active and non-active records.
Contributing to team effort by compiling related reports as needed. Clean class 2 driver’s license
Education
PROGRAM: National Diploma in Records and Information Science Management INSTITUTION: Harare Polytechnic
PERIOD: January 2014 to December 2016
PROGRAM: National Certificate in Records and Information Science Management INSTITUTION: Harare Polytechnic
PERIOD: January 2013 to December 2013
ORDINARY LEVEL: St. Francis of Assisi High School (2009-2010) passed 7 ordinary levels including integrated science and English.
References
1. Dr. Nhambura
Lecturer
Harare Polytechnic
Cell: 077*-***-***
2. Mrs A Mazuvamana
Records supervisor
Ministry of Finance and Economic Development
New Government Complex
Central Avenue
Harare
Tel no: (024-******* – 78
3. Dr Michael Mangweni
Director
Rapiso Health Assist
4. Ms. Maziriri
Liason and compliance officer
Allied Health Practitioners Council of Zimbabwe
20 Worcester Rd, Harare
Tel no; (024-*******
5. Mrs Chimbetete
Director
Citizens’ pharmacy
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