Project Manager Software Engineering

GABRIELA CAETANO DE JESUS

Shreveport, LA • 318-***-**** • ********.*******.*****@*****.*** • linkedin.com/in/gabrielacj EDUCATION

Louisiana State University Shreveport (LSUS) Shreveport, LA Master of Science, May 2025

Coursework emphasis: Computer Systems Technology

Louisiana State University Shreveport Shreveport, LA Bachelor of Science, May 2022

Majors: Accounting and Finance

Cloud County Community College Concordia, KS

Associate of Arts, May 2019

Coursework emphasis: General Business Administration SKILLS & CERTIFICATIONS

Languages: HTML, CSS, JavaScript

Software: MySQL, SSMS, Tableau, TOTVS Protheus, Bootstrap, BlockWorks, Microsoft Office (Excel, PowerPoint, Outlook, Word, Power Query, Power BI)

Certifications: Google Advanced Data Analytics (October 2024) COMPUTER SCIENCE COURSES & PROJECTS

Software Engineering Project Spring 2025

LSUS

● Led the development of an Inventory Management System as Project Manager and Frontend Developer; managed all phases from analysis to implementation, coordinated business research, created the project management plan, and used GitHub for version control and collaboration. Database Implementation Spring 2025

LSUS

● Built a web-based production system using Flask and SQL Server to manage costing, planning, and inventory; implemented role-based access and integrated a Bootstrap frontend. Introduction to Database System Spring 2024

LSUS

● Designed and implemented a Human Resources Management System database using MySQL, applying normalization techniques, optimizing queries, and ensuring data integrity. RECENT RELATED EXPERIENCE

Tax Advisor Professional November 2022 – July 2023 Block Advisors Shreveport, LA

● Completed 213 individual tax returns and small business tax returns in one season for an organization specializing in small business taxes, bookkeeping, payroll, and business structure analysis.

● Conducted comprehensive tax interviews and prepared tax returns, ensuring compliance with regulations, utilizing face-to-face interactions and virtual tools such as video, phone, chat, and email.

● Drove business growth and improved client retention by expanding service offerings beyond individual tax returns.

● Exceeded expectations as a new hire by taking on additional responsibilities and independently managing tax operations four days a week.

RECENT RELATED EXPERIENCE CONTINUED… CAETANO DE JESUS PAGE 2 Customer Service Professional August 2022 – October 2022 Block Advisors Shreveport, LA

● Managed front desk operations and client appointments, ensuring positive customer experience.

● Assisted approximately 15 clients daily in selecting the most suitable tax professional based on their needs and preferences, improving service efficiency.

● Collaborated with three team members to maintain office cleanliness and organization, optimizing resource utilization.

Chief Executive Officer July 2015 – July 2017

Viasef Solucao Em Ferramentaria E Injeção Plastica Belo Horizonte, Brazil

● Directed corporate strategy and resource allocation, optimizing operational efficiency and business growth for an organization specializing in precision machining, lathe work, welding services, and plastic injection molding, providing high-quality solutions to clients in the manufacturing and industrial sectors.

● Managed all aspects of finance, procurement, and sales operations, overseeing an annual budget of approximately BRL 300k; developed and maintained financial spreadsheets and budgets to support financial planning and analysis.

● Led negotiations with clients and vendors to secure favorable terms and agreements, including successfully restructuring approximately BRL 100K in debt; eliminated all outstanding liabilities, built company savings, and facilitated the purchase of two new pieces of equipment to enhance production within 2 years.

● Managed procurement, sales, and accounting functions, including payroll processing, tax compliance, and financial reporting.

OTHER RECENT EXPERIENCE

President, Graduate Student Association July 2024 – May 2025 LSUS Shreveport, LA

● Led an organization of 655 members, presiding over executive board meetings and coordinating activities to promote student engagement.

● Led the transition from Google Drive and Forms to a campus-wide student org platform, providing easy access to meeting recordings, schedules, documents, and agendas, enhancing communication and resource availability.

● Organized impactful events, receiving positive feedback from members for selecting speakers who resonated with their personal and professional journeys. Graduate Assistant August 2023 – May 2025

Division of Graduate Studies at LSUS Shreveport, LA

● Assist the Graduate Dean and Coordinator by handling student inquiries on grades and academic status and organizing events such as Orientations, Scholars Forum, Holi Event, and India Night.

● Reduced data processing time from multiple hours to 30 minutes when locating student information by developing an Excel spreadsheet and using Power Query to separate pertinent data.

● Automated the Scholars Forum registration and review process using Google Forms and Teams, improving organization, efficiency, and real-time collaboration. Mail Room Assistant November 2019 – May 2022

Campus Mail Room at LSUS Shreveport, LA

● Managed distribution of mail and packages, ensuring timely and accurate delivery across campus.

● Assisted Facility Services by organizing and updating spreadsheets, improving data tracking and operational efficiency.

● Optimized mail collection, dispatch processes, and mail room organization, reducing delays and improving delivery speed while maintaining a clean and professional work environment.

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