Customer Service National Park
Resume:
Heath Williamson
Looking for something to work towards.
Quincy, IL 62301
***************@*******.***
Professional Summary
I have worked almost non stop since the age of 13 and can provide more references if required. I have worked delivery for over 10 years in the Quincy area and been over the road driving a Tractor-Trailer across the nation. I am organized and motivated to excel and love to learn new experiences. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Casey's Gas Station-Quincy, IL
January 2025 to May 2025
Operate cash register and serve the public’s needs. Cook pizza and anything that is served.
Stock and re-stock.
Motor Vehicle Operator
National Park Service-Estes Park, CO
May 2010 to August 2022
at Rocky Mountain National Park
Estes Park, CO US
05/2011 - 08/2020
Salary: 15.99 USD Per Hour
Hours per week: 40
Series: 0001 Pay Plan: WG Grade: 04
Motor Vehicle Operator (This is a federal job)
Supervisor: Greg Walker (970-***-****)
Okay to contact this Supervisor: Yes
This is a temporary position located in the Division of Facility Management. Branch of Utilities, Rocky Mountain National Park. Responsible for providing complete custodial services for administrative and shop buildings, visitor centers, campgrounds, and picnic areas located throughout the East Unit of the park. National Park Service uniform in the required manner is required. Current valid state driver's license is required as well as extensive background check. Position is subject to random drug testing. Major Duties:
Cleans offices, corridors, stairways, storerooms, and lunchrooms. Sweeps, mops, scrubs, waxes, polishes floors using brooms, mops, vacuum cleaners, floor scrubber's and buffer. Removes stains from a variety of surfaces using chemicals and cleaning solutions. Moves heavy boxes, crates and furniture for extended periods of time. Maintains restrooms and vault toilets in a clean and sanitary condition. Cleans and disinfects toilets, urinals and lavatories.
Maintains campgrounds, picnic areas, and roadside pullouts. Cleans picnic tables and fire grates. Collect litter, recycle and trash within the east side of the park. Maintains supplies of cleaning supplies and equipment. Shovels snow in the winter when required. At times will service minor building maintenance and repair work such as tightening and replacing fasteners, adjusting door closers, lubricating hinges, replacing toilet seats, installing toilet paper dispensers, etc
At times will accomplish minor painting projects.
Provides general visitor information services.
Assistant Manager
Dominos-Quincy, IL
November 2008 to February 2010
Supervisor: David Batterton (1-217-***-****)
Okay to contact this Supervisor: Yes
Manage store both day and night shift, handle all monies and customer affairs including all employees. Learning how to run a store from top to bottom. Present all new services, requirements and products to all employees as well as training in those subjects. Delivery Driver
Dominos-Quincy, IL
June 2008 to November 2008
Salary: 2,000.00 USD Per Month Hours per week: 35
Delivery
Supervisor: David Batterton (1-217-***-****)
Okay to contact this Supervisor: Yes
Delivered foods, cleaned, customer service.
Research Assistant
Dr. Susan Meiers-Macomb, IL
December 2007 to June 2008
Supervisor: Dr. Susan Meiers (1-309-***-****)
Okay to contact this Supervisor: Yes
• Calculated and recorded Biovolume.
• Statistically analyzed and compared phytoplankton, number and taxa.
• Maintained workable levels of all media, agar and buffer solution within lab.
• Responsible for general cleanliness and maintenance of lab and equipment.
• Data entry/collaboration from raw field data to spreadsheet format.
• Electrophoresis, Autoclave
• GPS guided Transect sampling.
• Transect building/identification.
• Field Navigation/sample collection and identification of plant species.
• On site training of procedure/sampling techniques.
• Local flora succession identification.
• On site labeling and storage/maintenance of samples.
* Presentation of all data and mthodology at conferences, peer research groups and colleges. OTR Driver
Schneider National-Green Bay, WI
December 2004 to May 2005
Supervisor: Todd in Des Moines (1-800-44-PRIDE)
Okay to contact this Supervisor: Yes
Drove a Tractor Trailer cross country both as team and solo. Micro manage time and deliver schedule, map routes for best time. Take responsibility for million dollar loads as a team driver. Machine Dept. Supervisor
Converter Concepts-Quincy, IL
August 1998 to December 2000
Programmer
Programmed particle placement machines, supervised approx. 10 Machine Operators, Ensured product placement and quality of product and employee. Micro placement of particle board components for long periods of time. Ability to maintain focus for long periods of time using magnifying devices for particle board product placement.
CNA - Certified Nursing Assistant
North Adams Home-Mendon, IL
February 1997 to November 1997
Salary: 8.85 USD Per Hour Hours per week: 40
CNA
Supervisor: Lisa Bohan (217-***-****)
Okay to contact this Supervisor: Yes
Providing help to patients by grooming, giving bath, and changing clothes. The patient care is decided on the vital signs observed. Patients need to be moved to prevent occurring of bedsores. Patient's oral care is essential to bring cheerfulness in them, infection if present need to be monitored till it is controlled.
Patients who are immobile need help in serving meals and helping patients them to eat for early recovery. The room where the patient is living needs to be clean and hygienic besides changing the bed covers daily.
Patients need Assistance to improve their range of motion with specific exercises. Accompanying the patient within the health care facility for investigations and consultation needed. Providing assistance to the doctor while medical procedures are carried out on the patient. If there is change in the health status of the patient towards deterioration, it needs to be reported to the Registered Nurse to take appropriate care.
Legal issues involved in respect of the CNA and the patient being treated. Medical Glossary.
Looking after the environment and safety conditions at the health care facility. Topics on Emergencies and CPR.
Standard Communication and documentation practices to be followed. Veterinary Assistant
Armstrong & Reich Veterinary Clinic-Quincy, IL
February 1993 to May 1995
Supervisor: Dr. Reich DVM. (217-***-****)
Okay to contact this Supervisor: Yes
Managed animals welfare in the kennel dept., assisted with animal treatment and handling. Assisted with surgery and medication both topical and oral.
Education
Bachelor's Degree in Biology
Western Illinois University Macomb-Macomb, IL
December 2008
Skills
• Typing
• Manufacturing
• Machining
• Computer Skills
• Laboratory Experience
• Catheter care
• Medication administration
• Animal Handling
• Caregiving
• Store management
• Kennel Experience
• Veterinary Assistant
• Research
• Nursing
• Upselling
• Materials handling
• Driving
• Vital signs
• Animal Care
• Facilities Management
• Pet Care
• Leadership
• Math
• Veterinary Technician Experience
• Supervising experience
• Tractor-Trailer
• Warehouse experience
• Basic math
• Forklift
• Front Desk
• Customer service
Languages
• Spanish - Beginner
Certifications and Licenses
Driver's License
January 2025 to December 2029
1. Class D
2.
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